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Customer Ratings & Reviews

$1,899.99
Save $800
Comp. Value: $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 326 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, ease of use, and space-saving design. Many appreciate the cleaning performance and capacity of the units. Some customers express concerns about the lint trap and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-326 of 326 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Glad we bought them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These machines are so quiet and easy to use. We love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and looks great in our Adu. Even though its a bit smaller then a traditional side by side. It can still do big loads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laundry Tower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of it. The control panel, although convenient for short people, is actually inconvenient for me. I think the washer is rather noisy. I’ve only used 2 cycles the bedding and the quick. I bought it only because it fit the space (depth) for my laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality stack washer/dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommended! Love the app you can keep track of your loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love great fit and great service! Very professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer stopped working after 2 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer stopped working weeks after return window closed. Wasted two days waiting for LG to send a tech to make a warranty repair.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out to us and for taking the time to share your experience on your LG WashTower (WKG101HVA) model. We understand that your dryer stopped working just after the return window closed, and we apologize for the inconvenience caused. We strive to provide reliable and durable products, and this is certainly not the level of quality and performance we want you to have with our products. Please visit this link: https://www.lg.com/us/support/help-library/troubleshooting-no-power-on-a-dryer-CT10000011-20152469733288. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG