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Customer Ratings & Reviews

$1,899.99
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The comparable value is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 822 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, ease of use, and space-saving design. Many appreciate the cleaning performance and capacity of the units. Some customers express concerns about the lint trap and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 822 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new stacked unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding stacked unit. Very quiet and efficient. Love the color. Cleans clothes well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the unit. So quiet. Doesn’t shake like our old front loading machine. Haven’t had time to learn all the features. Great for our small laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fit and the newest technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great top and bottom washer and dryer, fits perfectly in a closet space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washer and dryer. We love it and my family loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apartment ready washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent installation by Best Buy, very good price/value for the $

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG Washer and Dryer tower!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer dryer. Plenty of room in both washer and dryer. Only change I would make is to be able to change the door configurations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking, easy to use, cleans very nicely. What could be better?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    you won't be disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Wash Tower is everything I thought it would be, its quite and efficient, love love love it, its a must have. I've already recommend it to a few of my friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thig works great once you figure out out to turn the unending chimes off. The only problem I had was that it took 6 weeks and 5 tries to finally get one installed. The installation process for my appliances was one of the worst buying experiences of my life. The fact you would spend $4000 on appliances and someone doesn't come out to make sure everything is ready is a headscratcher.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet and love the space savers. Love the unit. Love the color Glad I bought this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bay is the best, they are very good and the attention is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lg washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer! Easy to use plays a little music wjen done with cycle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lovely. I love how well it works. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer and dryer! It's definitely a learning curve if you're not used to touch screens. It uses little power and water but works wonderfully and gives us plenty of space for laundry shelving. A warranty is suggested with it being so technologically advanced (I'm worried about the touch screen over time). We have had a great experience with LG before when our Cordzero acted up on us, so I'm confident in the product. I did order a wheel-locking platform from somewhere else. Don't really see the use of having a drawer that low to the ground.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very happy. It is incredibly efficient. Now that I have this one I realize how long I have needed a new washer dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still shcoked that no other manufacturer has produced a similar machine.

    I would recommend this to a friend
  • Cons mentioned:
    Lint trap

    Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good product even I feel that the dryer sometime override my command.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Wash Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite and I like that it list how many minutes I have left on both the washer and dryer. Does not shake like my old stackable washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG- W/D Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that LG came out with their Thin Q line of washer/dryer combo. The older GE style was great back in the day but GE had not revamped the older style. The unit fixes beautifully in the small space that was available in my pantry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price. Don't look longer if you need a great washer and dryer.

    I would recommend this to a friend