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Customer Ratings & Reviews

$1,899.99
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The comparable value is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 822 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, ease of use, and space-saving design. Many appreciate the cleaning performance and capacity of the units. Some customers express concerns about the lint trap and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 822 reviews
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Unit. I have owned it for four months. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for my washer and dryer I just bought thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product... Wherever you pay for this product is worth each penny... I love this machine...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something new for me…the combo.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got delivered, I’m so anxious to use it, love the color….I have always had white!!! Waited about a month and the delivery was right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great units, fits in our laundry closet. Delivery team did an excellent job.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok but the installation was a real pain, i wish best buy could hire different people who can make the installation easier

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 5 out of 5 stars

    Stackables

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact but handles large loads very well. Love how the dryer senses the load last washed and programs the dryer accordingly. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful system and a good space-saver. Expensive, but hopefully a good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tower

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tower is amazing it's super sleek and modern and washes and drys amazingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washtower is fantastic! With the controls being in the middle, this is a perfect placement for not-so-tall people. Great idea by LG! We are very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great for limited space … it is better than a stackable washer and dryer because it’s all in one. Also it being WiFi compatible is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quiet and works very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best combo unit on the market. worth every penny . Quiet , compact , works very well , has wi-if capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have room for a sink now.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a couple months and they are great. Takes up less space than side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tower washer and dryer. My family loved it ❤️.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the advice and professional service. I loved this washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Haven’t had many problems. Would buy again.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Rated 5 out of 5 stars

    Laundry tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This machine was delivered and set up. Ready for use immediately Many choices for different fabrics. We mainly use “normal”. So far all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing with space in mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great space saver. Best purchase so far. Will se how long they last. I did install them my self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and and fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stackable, love the sleek charcoal grey coal, fits great in my hallway closet

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    LG washer dryer review

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Easy installation and works great without a problem.

    I would recommend this to a friend