Customer Ratings & Reviews
- Model:
- WKG101HWA
- SKU:
- 6451045
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, ease of use, and space-saving design. Many appreciate the cleaning performance and capacity of the units. Some customers express concerns about the lint trap and installation process.
This summary was generated by AI based on customer reviews.
LG Washer. & Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. Space saving stack and much better than the Samsung system I had .
I would recommend this to a friendGreat product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new wash tower is great, it replaced a stackable washer and dryer that never seemed to do the job right
I would recommend this to a friendSo far, so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Sales person was very helpful and got us a good deal. Delivery crew was on time, professional, and quick.
I would recommend this to a friendLG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from an issue with the dryer turning off because of poor venting as a cause of the installation, it’s a wonderful setup.
I would recommend this to a friendWasher/dryer combo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer/dryer combo. Works great. No issues. Recommend it.
I would recommend this to a friendBrand response from LGAnswers
Posted .We’re happy to know that you had a 5-Star experience with your LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. Ft. Washer and 7.4 cu. Ft. Gas Dryer, model WKG101HWA. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. If there's anything we can do to serve you in the future, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee
Just get it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Met all my expectations and I’ve gained valuable space in my small laundry room
I would recommend this to a friendHigh quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are VERY pleased with the LG wash tower. It saved a ton of space in our laundry area.
I would recommend this to a friend- Pros mentioned:Ease of use
Avoid LG, and front loaders.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the extended warranty if you are set on this, you should just avoid LG, because no one services them. Haven’t had it for 2 years and the washer gives off a door error code even though the door works perfectly fine, it’s a sensor issue and it’s over $500 to replace the display unit. Was honestly fantastic until this. Simple to use but, it was such a pain to try and get someone to come service it. Been over a month and still not fixed waiting on the part for about 10 days.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG Smart Front Load Washer. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LGSupport Team at (800)243-0000.^Jai.
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent! Great for washing comforters. Looks great in your home.
I would recommend this to a friendSimply the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is simply the best laundry experience period. Nuff said.
I would recommend this to a friendOpen Box……..Great way to buy a quality product at
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value Excellent customer service Will buy open box items again Quality Product at a greatly reduced price
I would recommend this to a friendI loved this washer and dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very cozy and easy to handle and less room space
I would recommend this to a friendNot the best washer/dryer I ever had.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this washer/dryer tower. There is not enough water to clean larger loads and dark washes have to be broken down into very smal loads because any odors will not come out with a larger load! I hate that I cannot just put it on a spin cycle if that is what I need or just a rinse cycle. It is overly complicated and I rather have a machine with simple knobs where I can easily choose the what I want to do! The dry time is ridiculous as well and takes forever!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG WashTower (WKGX201HBA) model. We understand your concern about a washer/dryer tower doesn’t meet your expectations, especially with issues related to cleaning larger loads and complicated settings. We strive to provide reliable, high-quality products exceeding our customer's needs. For better washing results, we recommend experimenting with the load size settings and selecting the appropriate cycle for different fabric types. This can sometimes help improve the cleaning performance. Additionally, using the “Extra Rinse” option can help eliminate odors in larger loads. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-front-load-washing-machine-cycles-and-options--1337797444134. We appreciate your input about the controls and drying times, and we’ll pass this feedback along to our team. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further with any concerns or questions. We appreciate your patience and are here to help. ^Juvy
LG one piece stackable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.compact and sleek. Nice to have setting at a lower height. However, the washer doesn't have a delay wash setting - didn't find that out till we brought it home since we couldn't turn it on in the store. Also, the dryer often doesn't fully dry the clothes - need to re-dry often..... we are trading it in for different lg model.....
No, I would not recommend this to a friendGreat looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit appears to be well made and should hopefully last a long time. We love the idea of having a true stack W/D to save space.
I would recommend this to a friendStackable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and a space saver. Also the technology is convenient.
I would recommend this to a friendLg tower washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it nice looking updated technology save room at home
I would recommend this to a friendGreat washer and dryer combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, nice to have controls for both dryer and washer in the middle. Install by Best Buy was flawless. Very courteous installers.
I would recommend this to a friendGreat combo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and love how compact it is. Fits in smaller areas if you live in a condo.
I would recommend this to a friendGreat stackable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, short person friendly, and tons of features
I would recommend this to a friend