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Customer Ratings & Reviews

$1,899.99
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The comparable value is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 822 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, ease of use, and space-saving design. Many appreciate the cleaning performance and capacity of the units. Some customers express concerns about the lint trap and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 822 reviews
  • Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and doesn’t take much Space. I got it for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Towers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, looks great. Thinking of adding another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saaim Bokhari

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great two in one machine for all your dirty laundry. It also has the option to do those speed washes a must have machine for families

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer, sleek look. Great drying and washing time. Just happy with my purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this installed about a month ago. Works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality, my wife is in love with her, I never thought that a washing machine would reach this level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer and dryer I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Stackable Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my LG washer/dryer! I think I washed anything and everything in my home when I got it! No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase ever. I really recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great set. It is silent and the drying time is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality. Love the pause feature for washing and drying. It goes great with the rest of our appliances, very modern

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic at washeranddryerstuff. The smart features are tricky to use. Only a few optionsvon machine others are phone only, which sucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer/Dryer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer/dryer. Installation was problem free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in the space. Nice large capacity for both washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG stacked unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price.. Great quality! No hassle delivery!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the brand you trusted...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did like the AI feature and mobile app to operate the washtower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have all lg appliances in our home , love the features and look of these appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    New purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems great so far, can’t say the same for the install process.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 2 out of 5 stars

    Poor Customer Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor client support. Very poor execution and communication. As a long-time customer who has bought 7 TVs and numerous other items from Best Buy, I will no longer do business with them. A local company was $100 more expensive, but provided outstanding communication, care and support.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Douglas. Thank you for sharing your experience with us regarding the LG Washer (WKG101HVA) model. We understand your concern about feeling let down by both client support and communication when you’ve been a loyal customer for so long. At LG, we strive to ensure that our customers receive the highest level of care and support, and we will definitely take your feedback into consideration to improve our processes moving forward.

      We’d love the opportunity to assist you further and make sure your concerns are addressed. Please send us a private message on social media @LGUSSupport, and our team will gladly work with you to find a solution that better meets your needs. ^Juvy

      We appreciate your honesty and hope to earn your trust again in the future. If there’s anything we can do to improve your experience, please don’t hesitate to reach out. LG

  • Rated 5 out of 5 stars

    Modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful appliance. I’m hoping to be able to count on this for many years.

    I would recommend this to a friend