Customer Ratings & Reviews
- Model:
- WM3998HBA
- |
- SKU:
- 6412730
Customer reviews
Rating 3.8 out of 5 stars with 112 reviews
(112 customer reviews)Rating by feature
- Capacity4.4
Rating 4.4 out of 5 stars
- Dry Time3.2
Rating 3.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers highly value the space-saving design and convenience of the washer-dryer combo. They appreciate the large capacity and quiet operation. However, some customers have concerns about the long drying time and lint accumulation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Dry time
Rated 5 out of 5 stars
Best combo ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If a 10 was possible, that is what i would give this all in on combo washer/dryer. When my washer and dryer went out, i started researching combo machines. Because my system had been vented to my garage..yuck! This machine being ventless was the ticket. It is really great to not have to move wet cloths from one machine to another. Love the 1 and done with a load. The down side would be that you need a well vented location..which we have. I have read rhe reviews that it takes forever to dry, i have not had that issue at all. You can dry with what come with the setting or you can add time if the load is large than it should be. I would buy this again in a heartbeat.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect for a main floor laundry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a senior and prefer to have main floor laundry so i dont have to carry laundry up stairs. All-in-One is perfect size for a closet near bedrooms and bathrooms. Easy install, 110v, and ventless.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing a product that you are satisfied with. At LG, We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to working with you again in the future! ~Tanisha
- Cons mentioned:Dry time
Rated 5 out of 5 stars
Simply The Best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my 1st LG All-In-One in 2005. I thought it was the best invention ever, yet they have managed to improve it. This model is even quieter and the steam dryer is to die for! Everything comes out wrinkle free. Yes, it takes longer than a conventional washer & dryer, but this gives you the convenience of never having to transfer the wash to the dryer. The app is amazing. It allows you to start the wash remotely and texts you when it has been completed. Even my 23 year old is enamored with it. I recommend getting the base so you don't have to bend over to load/unload. I will never go back to a separate washer and dryer.
I would recommend this to a friend - Pros mentioned:Size, Washer
Rated 5 out of 5 stars
LG is awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer/dryer combo unit. It is large and small at the same time. I live in a studio apartment and this is perfect for my needs. It has so many settings that every possible option is covered. I highly recommend this product!
I would recommend this to a friend Rated 4 out of 5 stars
Great combo unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The great combo unit however after drying clothes for two hours and 45 minutes on normal cycle, because it’s a ventless dryer it leaves a lot of lint and specially around the door gasket. So you have to manually clean that door gasket after each load. Otherwise it’s a great unit. Don’t forget to do regular maintenance every 2 month on the unit and clean your door gasket with Clorox or white vinegar. www.WorldApplianceService.com
I would recommend this to a friend- Pros mentioned:Noise levelCons mentioned:Dry time
Rated 5 out of 5 stars
Awesome appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this appliance the wife gets mad at me because I now do all the laundry so she doesn't even know how to use it yet. Dry times 9n large loads can be 2 1/2 to 3 hrs making total load time of around 4 hrs but it super quiet and very efficient
I would recommend this to a friend - Cons mentioned:Dry time
Rated 5 out of 5 stars
Great space saver. Does what we need!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use in our vacation home. We are limited on space so having a single unit to do both washing and drying was appealing. I haven't used it much but it does work work well. It does take time to do both cycles so that takes a little getting used to. Im used to drying while washing another load and you obviously cant do that here. Also make sure you wash the same type of clothes together. if you are doing clothes don't mix in towels. Towels take longer to dry.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Dry time
Rated 5 out of 5 stars
great washer/dryer combo for small households
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great! it takes a long time to wash/dry but perfect for a 1 or 2 person small living space household. throw the laundry in in the evening. washed and dried in the morning!
I would recommend this to a friendBrand response from LGAnswers
Posted .We want to say a great big thank you for your committed support of the LG Brand, as thus we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha
- Pros mentioned:SizeCons mentioned:Dry time
Rated 5 out of 5 stars
2 in one efficient machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice , clean , both in one . Fits Perfect in my small apartment . Does take longer to dry but still very easy to use .
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
The Best Thing Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best item I've could've brought. Very convenient, compact and easy to use. I absolutely love it.
I would recommend this to a friend - Cons mentioned:Dry time
Rated 4 out of 5 stars
Regular
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The manual does not have specifications for the dryer. the dryer is more complicated to use since it dries according to the type of clothes.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to say a great big thank you for your committed support of the LG Brand, as thus we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha
Rated 5 out of 5 stars
The best combo machine right now on the market
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really now living doing laundry. This machine it's been working flawlessly. I just have to say that if you follow the instructions, you will be really please with it. I was concerned about maybe not drying really well, but I found out that it all depends on how much load you put in it. If you want your clothes to come out completely dry, then make sure the drum is halfway full, so that way the clothes have some space to move around during the drying cycle. I also wish that the instruction that come with it where more clear on how to set up the drying functions and also explainin all the special features on the panel. I was able to find a full manual online where everything is explained in detail. I also got the sidekick washer to go with it and it's the perfect combination.
I would recommend this to a friendRated 4 out of 5 stars
It’s great to not have to change clothes to dry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great piece of machinery! I do find it irksome that one has to remember to press dry if you want to wash and dry a load. Also there are some settings when selected that pressing dry does not work. Reading comments - I have not experienced any smells coming from the machine. I’m very happy with this purchase.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 4 out of 5 stars
Recommended for those looking to save space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much happier than we were with the last combination washer/dryer. It is faster doing loads, little vibration and more quiet, and easy functionality. If you’re looking to save space, these models have improved since their initial release.
I would recommend this to a friend Rated 4 out of 5 stars
Good savings in time, power and water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected, the "dry" function results in slightly damp feeling clothes and even taking clothes out right after the machine stops results in heavy wrinkles. That said, we expected that and use a regular dryer to finish the things that we don't want to iron, but don't want to have heavy wrinkles. Some things are just fine using the dry cycle alone. Overall, it does what it was expected to and is a great saving in time, power and water.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic washer, decent dryer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this combo unit. We replaced our old washing machine with this and kept our dryer. Now we have the option to wash and dry in two different machines or we can wash and dry in this lg. People complained about the dry function taking so long and they are correct, it takes a very long time to dry. We use the dry function when we are in no rush. We will put clothes in at night and they will be washed and dried by morning. The only problem that I have found is that the dried clothes will have lint at times. A normal drier will pull that lint out but this unit doesn't. Something else that could be better is the manual, it doesn't do a very good job at describing the different modes and functions. For example, I couldn't find how to run just the dry function. To do that press the power button and then the dry button that is on the display. Press the dry button until you have the option desired and then press start. Turbo dry left the clothes steamy so i wouldnt recommend that unless you are looking for clothes that are nearly dry.
I would recommend this to a friend- Cons mentioned:Dry time
Rated 4 out of 5 stars
good machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.convenient having one machine that replaces two. Does the job well, takes a little longer to dry clothes but I'm in no rush.
I would recommend this to a friend - Cons mentioned:Dry time
Rated 4 out of 5 stars
Washer and dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, save more space for our store! Love it! But taking more time for dryer’s
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
DREAM WASHER/DRYER COMBINATION
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. It is so easy to use and has so many options. The downloadable cycles is a dream feature. The WIFI connection makes keep watch on the machine so easy.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have ever made. It has made life so much easier throw a load in before bed or before work and if you need me, I can restart it to flush it before I come home.
I would recommend this to a friend






































