Customer Ratings & Reviews
- Model:
- WM3400CW
- SKU:
- 6397853
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer, highlighting its excellent cleaning performance, quiet operation, and ease of use. The large capacity is also a plus for many users. However, some customers have reported issues with a musty odor and leaks from the door.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Solid machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Worked great from the start. Clear Instructions
I would recommend this to a friend - Pros mentioned:Ease of use
Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, very quiet , easy to use. It was a gift for my mother and she loves it
I would recommend this to a friend - Pros mentioned:Ease of use
Good machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the price point. Cold water option works great and it is really easy to use. No complaints about how it works
I would recommend this to a friend - Pros mentioned:Noise level
Best washer i've ever owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has got to be the quietest washer i've ever had really nice I would recomend it to anyone
I would recommend this to a friend - Pros mentioned:Noise level
Works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Quiet. Great delivery. Seems a little more cheap or plasticy than other LG models, but still has good LG engineering.
I would recommend this to a friend - Pros mentioned:Noise level
Slow but effective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and convenient, but very very slow. It takes 92 minutes to wash a moderate load, which is almost 3 times as long as my old washer.
I would recommend this to a friend - Pros mentioned:Noise level
Great machine.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. I’ve been using over a month now with over 20 loads. Quiet and does a nice job.
I would recommend this to a friendBrand response from LGAnswers
Posted .We love to see this feedback! Welcome to the LG family. ^Jennifer
LG FRONT LOAD WASHER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JUST REPLACED MY 14 YEAR OLD GE FRONT LOADER WITH THIS ONE AND THE SPIN CYCLE IS SECOND TO NONE
I would recommend this to a friend- Pros mentioned:Cleaning performance
Frustrating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works great, but can be extremely frustrating as well. This machine is high tech so it will turn off if it or the load is a little uneven. That’s very frustrating when you’re trying to get a load done and it keeps stopping because something isn’t perfect, and you watch the machine spin back and forth slowly deciding if it’s good enough or not
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Quality Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thorough cleaning cycles. Efficient use of water. Highly recommended.
I would recommend this to a friend - Pros mentioned:Ease of use
Great washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best machine ever. Easy to use, clothes comes out great Great price for a job well done!
I would recommend this to a friend - Pros mentioned:Capacity
Big wash load
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Much bigger wash load capacity than older models. Down side, loads take a long, long time to wash
I would recommend this to a friend - Pros mentioned:Noise level
Very quiet, big and water saver.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to install, very quiet and doesn't waste a lot of water.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Me customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uses very little water on wash and rinse cycles& lothes coming out clean Very dimple to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
LG washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, had the LG for 15 years, always performed well so we bought another one
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Disappointed in LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I first bought this washer on 03/2021. It worked fine for 1 month and then it just wouldnt power on again. I exchanged it and got the same one but hoping for a different outcome, but nope. Once again after 1 month, the same thing happened, it wont power on. I did some troubleshooting with the first one and that didnt help, so wont waste time the second time around. Im sure LG has good washing machines but this model isnt one. I also got the dryer which hasnt given me a problem yet. Best buy team is the best in helping me get a different model, but LG team is not professional or helpful and they didnt call back until 2 weeks after the first one broke down. But , but, but this washer did clean my clothes really good and my king size bedding did fit ( when the washer decided to work).
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
washer doa
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought specific , CR recommended, front load washer as our washer died and we were without a washer. four days later a washer arrived and when removed from container it was damaged beyond use, delivery apologized, and said mgt would be contacting me. no one called. when I called I was told it would be more than 2 months for a replacement , but, I could purchase a much higher priced model. cancelled order, amazon delivered same washer four days later. I recommended the item , not the seller.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rick. Thank you for reaching out and sharing what happened. We understand the importance of receiving your LG Washer (WM3400CW) model in usable condition the first time. Once your washer is set up, one helpful step you can take before running your first load is to check that all shipping bolts have been fully removed and the unit is leveled, as this helps ensure smooth operation from the start. You can also review installation guidance here: https://www.lg.com/us/support/product/lg-WM3400CW.ABWEVUS. If you’d like us to review your appliance details or assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can support you directly. ^Juvy
Cleans well, but won't save settings
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great. The only think I do not like is I have to reset the cycles every time I have a new load. I always have an extra rinse and wash in cold. There is no way to save these selections. The installers were polite, knowledgeable and very efficient.
I would recommend this to a friend- Pros mentioned:Ease of use
washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new washer easy to use and water efficient
I would recommend this to a friend Excellent service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is of great quality and works well. The installation was wonderful. The friendly crew came in the designated window. They both emailed and called before arriving. They had the old washer removed, the new washer installed, and my demonstration complete in less than 20 minutes.
I would recommend this to a friend