Customer Ratings & Reviews

9 yr. old LG washer stopped working. Conducted extensive search for replacement and chose to stay with LG. New unit is quieter, same foot print/same height so, it fit perfectly in existing laundry room. Touch-screen is easy to use.

This washer cleans my clothes thoroughly and uses water very efficiently. Some of the cycles are long, so allow at least 1 hour, depending on the size of the load. I also purchased a pedestal so that I wouldn't have to bend as much when retrieving my clothes from the washer. Because the washer is up on a pedestal, it shakes and vibrates a bit during the spin cycle. This is not due to faulty construction of the washer; it's simply due to the fact that it's sitting on top of the pedestal. Overall, this is a good quality washer and I would recommend it. It doesn't have a lot of bells and whistles which is fine with me. I was looking for a basic, good quality washer and that's exactly what this is!

Open box item that stated excellent condition, there's scratches on the top & a one-inch-deep scratch on the lower front that was covered with a square white piece of tape. The washer was all wrapped in plastic wrap so there was no way to inspect the item without unwrapping the whole thing before placing it in our car. The washer is loud when agitating, my previous two LG washers were very quiet compared to this model. Spins all the laundry to the back of the washer making it difficult to remove the clothes because I don't have it on a pedestal. Priced right for the time I needed it.

We have had this washer and dryer for a little over a year now and absolutely love it.

Very good washer, not to much noise. It's stackable too. Best Buy will match other different stores prices too. The installers were very nice and super fast.

My previous washer was a Samsung Front load. It only lasted 3 years and was not as efficient as this new LG. It cleans well. It is a little noisier than the other washer when it spins but otherwise works great!

Great washer. Easy to use and does the job well. It was easy buying and getting it delivered from BestBuy

Great machine, replaced for an older model LG washer. This machine is quiet, cleans the clothes great will never use half the buttons but they looks nice.

I love this LG washer, the spin cycle does a great job and with that takes less time in the dryer! I wish I could afford the dryer. It went on sale after I had ordered mine and the customer sales dept. gave me the sale price WIN/WIN, Thank you for that!

Bought this because it didn't have a whole lot of added features and extra settings. Bought it to wash clothes...it does a great job!

The product is good. Buying from Best Buy is terrible. They changed the availability only after I purchased, and the delivery date was much later and changed twice. Still waiting for the dryer. OK...these issues do occur. What made this purchase terrible? I ordered the item in December and paid for it in full in January. Now, Best Buy has charged me for the washer again in February. Yes, this is true. I spent 3.5 hours, was moved around or had to call 10 different agents and issue still not resolved. I have email stating it may take 60 days to resolve. Unacceptable experience. Period.

Very good price for a name brand washer. I’ve purchased many products from Best Buy over the years. Delivery and installation were fast and efficient.

Over all the washer works great. I recommend having someone deliver and install, especially if the desired location is other than the first floor.

We bought this to replace our 15 year old LG front load. We figured first set lasted us, why change a good thing. LG, once again, has not disappointed us. Build quality is amazing and its SO much quieter than our old unit ever was. Very satisfied.

I love this washer. The cycles and capacity are just what I wanted and the reviews from consumers and publications were excellent. Delivery and set up for was quick despite the pandemic.

It’s worth the money. I thought it was pricey compared to some other brands and models but definitely after using it for a while, I’d say it’s a good purchase. No regrets. Works as advertised and no issues or headaches so far.

Runs quiet. Holds a good size load of laundry. Uses less detergent than old washer.

Love this washing machine! At first it smells a little strange, be sure to run an empty cycle before washing ant clothes and dry out/ keep door open between washes. I started to think that my old top loader gave the clothes much more freshness, and then i realized it was from all the deteegent/softeners left behind. This washer get the clothing so much cleaner, noticeably cleaner! Love the quick wash cycle for the mornings when we need something washed before heading out the door. Oh, and it has its own machine cleaning cycle with a reminder of whe. to clean it!

The washer is big enough to wash my comforter and it fits on top of the LG pedestal perfect. I love all the options to wash my clothes and linens. It even has a quick wash cycle too. I use it to wash my mask.

delivery men were excellent. they put the new one where we wanted it, and hauled away the old one. the washer works great