Customer Ratings & Reviews

It’s worth the money. I thought it was pricey compared to some other brands and models but definitely after using it for a while, I’d say it’s a good purchase. No regrets. Works as advertised and no issues or headaches so far.

This is a great my wife love it if I have to buy again for sure is going to be the same

The product is good. Buying from Best Buy is terrible. They changed the availability only after I purchased, and the delivery date was much later and changed twice. Still waiting for the dryer. OK...these issues do occur. What made this purchase terrible? I ordered the item in December and paid for it in full in January. Now, Best Buy has charged me for the washer again in February. Yes, this is true. I spent 3.5 hours, was moved around or had to call 10 different agents and issue still not resolved. I have email stating it may take 60 days to resolve. Unacceptable experience. Period.

Great machine, replaced for an older model LG washer. This machine is quiet, cleans the clothes great will never use half the buttons but they looks nice.

So far it works great. Gets clothes clean. Easy to set up and use. Overall, great washer.

The washer is big enough to wash my comforter and it fits on top of the LG pedestal perfect. I love all the options to wash my clothes and linens. It even has a quick wash cycle too. I use it to wash my mask.

Love this washing machine! At first it smells a little strange, be sure to run an empty cycle before washing ant clothes and dry out/ keep door open between washes. I started to think that my old top loader gave the clothes much more freshness, and then i realized it was from all the deteegent/softeners left behind. This washer get the clothing so much cleaner, noticeably cleaner! Love the quick wash cycle for the mornings when we need something washed before heading out the door. Oh, and it has its own machine cleaning cycle with a reminder of whe. to clean it!

Very good price for a name brand washer. I’ve purchased many products from Best Buy over the years. Delivery and installation were fast and efficient.

This is a great product. It super efficient and qualifies for rebate from water agency.

This dryer does everything we need it to and more, fast and efficient, no issues at all. Best of all, the product was in stock and delivered to us in just a few days! Best Buy delivery team performed perfectly!

Took a little bit to figure it all out. Spins the clothes out very very well. Only problem I have is a normal cycle/light soil is always way over 60 mins. Seems like a long time to me.

delivery men were excellent. they put the new one where we wanted it, and hauled away the old one. the washer works great

Great washer. Easy to use and does the job well. It was easy buying and getting it delivered from BestBuy

We have only used it 21 times, but so far it is great. Very water efficient and cleans items very well. Has more options than we would ever need. Only downside is the finish signal (its a tune, not a signal - we turned it way down).

Excellent brand and quality. Replacing the top load washing machine with this front load washing machine was a great decision.

This machine replaces our 12 year old LG front loader with similar specs. It is quieter than our old machine, however, the loads are about 10-20 minutes longer. Happy so far.

Never used a front loader in the past. After getting used to it, I find it easy to use and I'm happy that I made the decision to purchase this appliance. Would highly recommend to anyone in need of a washer replacement.

It’s a fine washer. It isn’t the one that I had wanted to buy, but they were out of that one so I bought this one. I had an LG before this one. They were pretty much the same. Gets the job done!

Washer has a weird smell after washed. I have cleaned with commercial cleaners but this has not helped. I called LG customer service and they said they would set up a service person to come out. That was 2 weeks ago and no contact from them. I hope clothes are clean but the smell makes me uncomfortable. The wash cycles blink on and off a couple minutes before they start, I don't know if this is normal or not.

Got this washer because a larger washer was not fitting in my Laundry Area. I can say that I am satisfied with my purchase, it automatically senses how long will it take to wash the load. It is silent and performs a quick wash too.