Customer Ratings & Reviews

Have been satisfied with this purchase thus far. I was able to wash my king size comforter with no problems.

Large capacity, has all the functions required, doesn't rock the house like my previous washer

Does the job, same size and shape as my 11-year old Kenmore, and the door doesn't bang my laundry room wall like the old one.

Excellent product. This machine is quiet and does a great job of washing clothes.

Have had the washer for a month and just love it. Quiet, does the job, easy to use. Nice.

I replaced my Whirlpool Washer and Dryer with LG because of the consumer report ratings. The washer works better that the dryer. It just doesn't seem as "solid" as the Whirlpool. I have no complaints about how the machine works, it just seems that the metal used is much thinner and lighter weight than my old machine.

We needed an upgrade and were happy to purchase this LG washer when it was on sale over Labor Day. Great price! So far it's worked much more efficiently than our previous washer.

LG 4.5 Cubic Ft.front load washer with 6Motion technology is working well. Replaced a 10 year old Sam Sung washer, that was leaking and had a vibration issue. The only thing, is when select Tap Cold water for washing, after the spin cycle, we noticed that the washed clothes feel warm. I thought that it would also be a Cold water rinse since I selected Tap Cold wash. So far, give it a 4 star rating. True test will be after 2-3 years, of washing and see if this will last 10 years too.

Best washing machine that I have ever owned! Looking forward to an LG dryer in the near future.

Needed new laundry equipment. Ordered the LG pair which were very highly rated by Consumer Reports. Delivered, installed, good price, works great.

Delivery install went smooth! Delivery guys were on time, polite, & fast. Washer is working great! Our old LG washer made it 10yrs. Hope this one does as well.

Maybe it is electrically efficient, but a “NORMAL” wash can take up to 3 to 3.5 hours. This is compared to a previously owned (Kenmore) washer. Which are essentially the same product (for a different mega-store). In that one (Kenmore) a “NORMAL” wash was 60 minutes at most. And this is only for a medium size load! We attempted a fuller load and it was estimated to be a 4-hour wash. So, what you save on electricity, because it's an “inverter” is not a reality, because it can take up to 300% more time to finish. On top of it, you will lose a lot of your time just washing 1 load of regular clothes! If you have a 3 to 4 members family it will be a long weekend of washing only. We found that the “shortest” time-consuming cycle is the “TOWELS” cycle (60 minutes approx). Of course, it has a “SPEED WASH” cycle of 15 minutes, not intended for medium size or full loads. The value is good. The quality is good. Is simple to use. However, because of the time it takes to wash 1 load of clothes I would give 3 to 4 stars overall.

I have had this machine for a couple of months now. It is definitely a water saver and the clothes are moved around a lot in it. You have to be very careful not to put too much soap in it because I don't think it is able to rinse it out as well as it should. Clothes come out clean though! I wish that the door would open to a complete 180 degrees - it would make it easier to get around the machine. I opted not to purchase the riser for it only because of the cost, although it would be helpful. I like how flat the top of the machine is - I can use it for extra space to fold clothes!

Excellent washers, over two years with no issue. Bestbuy excellent sales team

working excellent good nice and easy purchase and pick up at the warehouse in Richfield

This is the second LG washer I've bought, based largely on the high ratings received from Consumer Reports, and I've not been disappointed. Actually, I was disappointed with the initial performance of the machine but it turned out to be an issue related to improper installation, not the machine. Since that issue has been resolved, the washer works great. I'm also very pleased with the great deal I got from Best Buy. This is a terrific, well-regarded product and I got it at a great price.

I love my washer dryer set. It has so much to it that I can only hope it lasts is as long as my last set (18 years) my only problems the first day I got it the child lock locked me out for 24 hours I tried following the directions and they didn't work. I only wash and cold water so every time I wash I have to set the cold water setting it doesn't stay. I love how clean my clothes get I like that it tells me how much longer until the machine is done and I love all the options. I'm looking forward to my water bill to see if I actually get a savings. As I've only had the machine for about a month we'll see what happens

As a previous owner of a LG Washing Machine for 12 years, I chose another based on its reliability and ease of use.

This is my second LG washer that I've bought. I had my last one for 10 years.

Works fine but make sure pet hair is removed from rugs etc...