Customer Ratings & Reviews
- Model:
- WM3400CW
- |
- SKU:
- 6397853
Customer reviews
Rating 4.5 out of 5 stars with 2152 reviews
(2,152 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the product's excellent cleaning performance, quiet operation, and user-friendly design, with many also appreciating its generous capacity. Other positive aspects include its good value, effective spin cycle, and suitable size for some users. However, a few customers have reported issues with an unpleasant smell and leaks from the door.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
LG stackable washer n dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG stackable washer n dryer work great!! I was able to convert a shower into a second laundry room thanks to the economical size.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good washer machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good machine! I am so happy with my new laundry!
I would recommend this to a friend Rated 5 out of 5 stars
Highly Rated for a Reason
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Washer, very thorough with huge capacity! Good pricing from Best Buy on a highly rated appliance. My 17 year old Kenmore went on strike, so I bought both the dryer and this matching washer. Very pleased with the look and performance of both!
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer, the spin cycle gets so much water out of the clothes, reducing drying time.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Good performance
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very like this LG washing machine. Good price and performance.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Very sturdy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the work!! Very quiet washing machine than to my old one!
I would recommend this to a friend Rated 4 out of 5 stars
Easy delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that the delivery technicians could not hook up the unit because they said I had older plumbing connections. I had to connect the water supply line and drain after they were finished. They did a good job stacking it and the dryer and removing the older unit.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
LG is always the best and easy to use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG is always the best and easy to use.. Simple controls and super efficient
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Clean clothes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent high capacity washer. I wish I had space for one in my primary residence.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and easy to use. No complaints!!’
I would recommend this to a friend Rated 5 out of 5 stars
Samsung dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best purchase I could have made I love my dryer.The price was very reasonable also.thanks Best Buy❤️
I would recommend this to a friendRated 5 out of 5 stars
Solid choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently got it but has been great so far. Check your space before you buy
I would recommend this to a friend- Cons mentioned:Smell
Rated 1 out of 5 stars
LG products are a disappointment!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a disappointment! Bought based on high reviews and consumer reports. Have had nothing but issues with smell and damage to items with what appears to be grease stains. ;picture provided). It does not happen with every load, but is sporadic. Rewashing and using different stain products does not take away the stains. All items that it’s happened to have be ruined and had to dispose. Bought the stackable dryer as well and it ruined some items which got stuck to the heat inlet grille. First burnt item was on the second use. Will never buy LG products again!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we’d like to help make it right. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Jolly
Rated 5 out of 5 stars
Love my LG Efficiency Front Load Washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my LG - 4.5 Cu. Ft. High Efficiency Stackable Front-Load Washer with 6Motion Technology I highly recommend this awesome washing machine. It has made my life easier doing my laundry Thank you Best Buy
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
New
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy use got this new lg after 14 years on the old lg.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Cleans well, but takes forever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great on the outside, but it takes an insanely long time to complete its cycle. At one point, the meter read 2 hours, which got reduced to 90 minutes. Even though it was a large load on the "heavy duty" setting and with 3 extra rinses (background checks on this model sometimes stated that water use was so economical that others resorted to using the heavy duty or towel settings to ensure that detergent was completely rinsed out). In any case, two hours or even 90 minutes is a bit longer than most washers, even other front-loaders.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washer so much we are getting the compatible dryer. The washers take a long time, but it’s worth it in the water you will save.
I would recommend this to a friendRated 4 out of 5 stars
Good look
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good look. Just got it and installed. Seems to be Ok now. Have read a few reviews with mixed message. Hope it runs well and lasts long.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good and excellent service and great wash machine I recommend
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m satisfied with this one.it’s not complicated to use, and all is good.
I would recommend this to a friendBrand response from LGAnswers
Posted .We’re delighted that you are enjoying your LG Stackable Front-Load Washer! We place customer satisfaction as our top priority, and your feedback reaffirms the hard work we put in every day. Let us know if you need anything, we are always eager to help you! ~Rita






























