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Customer Ratings & Reviews

$749.99
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Comp. Value: $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 2130 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer, highlighting its excellent cleaning performance, quiet operation, and ease of use. The large capacity is also a plus for many users. However, some customers have reported issues with a musty odor and leaks from the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,130 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer is very easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this washer everyday and it's amazing. Our clothes have never been cleaner. Thanks to the delivery team that installed it and to the Best Buy team.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not happy with the service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the product, but the delivery and install was terrible.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JesusG. Thank you for sharing your experience with us. We understand your inquiry regarding the delivery and installation of your LG 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer. We understand that the service didn't meet your expectations despite your satisfaction with the unit. To ensure the unit is operating correctly after the install, we recommend performing a "Tub Clean" cycle and checking that the shipping bolts were fully removed from the back of the washer.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/J7G564PKH5
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clothes washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Plenty of room for large loads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New LG Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same brand and capacity as my previous machine but the manufacturer has added more inches so it was more difficult to fit it up the stairs and into the laundry room in my townhouse. I like the LG brand as my old one was great. This machine is not as quiet running as the previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lg > smsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing would buy agian hated my Samsung best thing ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for a good price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer, doesnt have all the bells and whistles but excels at getting the job done. If you put in too heavy of a load it does stop the washer and shows a UE code for uneven. It does do pretty large loads, just dont overload it with heavy items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It was all good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy, nothing special, but good products and easy to operate. The install team was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we needed. What an upgrade from our previous machine. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is the only brand at this time the technician advised to stick with.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Does the job can’t complain as of now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No-Nonsense Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no-nonsense, easy to use washer that your adult children can safely operate without destroying the house! Buy the matching dryer too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer in terms of size. It is easier to load and unload than I thought it would be. A load of laundry does take longer than most machines but the clothes are nice & clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Solid washer at a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was easy to install. The controls are intuitive, and so far it has performed great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use even the maintenence on the washer is easy to do cleaning the pump only takes a few mins and very easy to do

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well, relatively silent. I love the door that can stay ajar to evaporate the remaining water inside

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Have used for over a year with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a great washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great value washing front loader machine. was easy to setup!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and straightforward washer! Glad I went with an LG without all the bells and whistles as I don't need them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it does its job. Holds a lot of laundry and has enough functions to choose from. But sometimes it could shake violently during spinning to the extent that it moves away from its original position. This is annoying and I honestly don't know why.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good front loader, dry door seal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to use. One star removed because there is a smell if seal around door isn't cleaned.

    I would recommend this to a friend