Customer Ratings & Reviews
- Model:
- WM3400CW
- |
- SKU:
- 6397853
Customer reviews
Rating 4.5 out of 5 stars with 2130 reviews
(2,130 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer, highlighting its excellent cleaning performance, quiet operation, and ease of use. The large capacity is also a plus for many users. However, some customers have reported issues with a musty odor and leaks from the door.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
LG Washing Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. Unfortunately the owners manual leaves much to be desired, thus 4 stars instead of 5. Staff at Best Buy were SUPER.
I would recommend this to a friendRated 5 out of 5 stars
2nd one I buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has new features that I like. Like spin only.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washing machine. Works really well. Just after every use dry the inside and leave door ajar to make sure it drys or else there will be an odor. Other than that it’s working wonderfully.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy to use and get the clothes clean!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and arrived exactly as advertised!
I would recommend this to a friend Rated 5 out of 5 stars
Great so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first front-loading washer, ever. I love how it conserves water & detergent. Easy to use. The clothes come out clean. Lots of options. The spinning cycle is light years better than old style. While the washing cycle is longer, it makes drying time shorter. Everything comes out barely damp. Dries in 30 minutes.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works the way I need it to! Very quiet
I would recommend this to a friend Rated 5 out of 5 stars
We love this LG Wahser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are new to LG having been buying Whirlpool washers in the past. We didn't like the current Whirlpool and the salesperson suggested the LG. We really, really love the LG washer. As long as it last as long or longer than the Whirlpool we may be new LG buyers going forward.
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After dealing with customer service at one of the top U.S. brand names, I decided to go with LG come what may. I haven't looked into the nuts and bolts, but it seems impressive and nicely designed.
I would recommend this to a friendRated 5 out of 5 stars
Best washer for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is really good quality and the people at Best buy are friendly and get the product to you quickly.
I would recommend this to a friendRated 2 out of 5 stars
Basic for very small light loads
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second load washed in this washed was a twin flannel sheet and a very very lightweight twin comforter. Took four tries to complete cycle (on bulky setting) without unbalancing. Multiple spin only cycles to not have it absolutely waterlogged. Finally worked but clearly isn’t going to be able to handle our usual bedding laundry needs. This is third LG stacked front load washer I’ve purchased. First was base model, lasted 7 years and was a champ, second was mid-level model and lasted exactly one month longer than the 5 year extended warranty then ceased to spin. Cost to repair would be about half the cost of new so bought new. This one seems to be a complete lightweight and I regret purchasing. If it lasts 5 years I’ll be stunned. It will be the last LG we buy. Not sure what we will go to but I need something that can handle washing basic bedding, even if in small loads. We have dogs and allergies so linens need to get washed frequently. I already send the heavier blankets out for cleaning to not wear down the washer prematurely. But this is ridiculous.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We are sorry to hear about the negative experience you are having with your LG4.5 cu. ft. Ultra Large Front Load Washer, model WM3400CW) and apologize for any inconvenience this may have caused you. At LG, we take customer satisfaction very seriously, and we are always looking for ways to improve our products.
We appreciate your feedback and are committed to continuously improving our products and services to meet the needs of our customers. If you have any further concerns or questions, please do not hesitate to reach out to us through @LGUSSupport on Facebook or X (Twitter).
Thank you for choosing LG, and we look forward to resolving this issue to your satisfaction. ^Joe
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer large enough to wash big items easily
I would recommend this to a friendRated 5 out of 5 stars
New set
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price really liking the upgrade.
I would recommend this to a friend- Cons mentioned:Door
Rated 3 out of 5 stars
Lg washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not what I expected to replace my old LG. TUB IS VERY LOW TO EMPTY, Rinse cycle feels very wet! Door opens opposite of my dryer and cannot be changed.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much happier with this model than my previous washer, (not the same brand). Wish the controls were just a little easier to read. All and all its a keeper and does a great job cleaning without sounding like it is going to take off through the ceiling.
I would recommend this to a friendRated 5 out of 5 stars
LG front load washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high tech, I enjoy doing laundry while using this washing machine. I'm 71 years old and I do all the laundry for my wife and myself and she has some pretty serious medical issues Best buy has treated me very good during this difficult times
I would recommend this to a friendRated 5 out of 5 stars
Good washer with good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG clothing washer is a good machine. I just want a simple machine that can do its job. Besides the sale price I also get a hundred dollar rebate from SFPUC, that’s mean it’s a energy star model. My old LG washer last 15 years without any issue.
I would recommend this to a friendRated 5 out of 5 stars
Affordable, highly rated front loader
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really happy with this washer so far. We were looking for an affordable, highly rated by consumer reports, front load washer and this has been the best one.
I would recommend this to a friendRated 5 out of 5 stars
LG Washer from purchase to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All aspects of purchase delivery and installation worked out well. Workers for each task were great.
I would recommend this to a friendRated 5 out of 5 stars
Great Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine, this is the only brand I use and will be using.
I would recommend this to a friend






























