Customer Ratings & Reviews
- Model:
- WM3400CW
- |
- SKU:
- 6397853
Customer reviews
Rating 4.5 out of 5 stars with 2130 reviews
(2,130 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer, highlighting its excellent cleaning performance, quiet operation, and ease of use. The large capacity is also a plus for many users. However, some customers have reported issues with a musty odor and leaks from the door.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Water pooling at end of cycle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washes well, with very long programs, but does not drain well (even with perfectly clean filter, some water always pools at bottom of drum at end of cycle making clothes wetter than optimal). So hmm
I would recommend this to a friendRated 4 out of 5 stars
Stackable washer dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine so far but have had it only a short time. We are stacking the washer dryer to save space. The washer is low so have to have to sit on the floor to load. The dryer is high so need a step stool to use the dials.
I would recommend this to a friendRated 5 out of 5 stars
happy purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase, Cleans well and quiet,first time with a front loading HE washing machine and glad I bought this one, Love that it uses less water and much less energy,So far so good.
I would recommend this to a friendRated 5 out of 5 stars
Easy install and nice design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was fairly easy and delivery was hassle free. Replaced my old washer and is noticeably more efficient, definitely worth it within its price range.
I would recommend this to a friendRated 5 out of 5 stars
Good washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer and dryer. Did have a little hiccup with the washing machine holding water. But they came out and they’re going to replace it. It was just a fluke. But I still stand by LG Washer And Dryer’s
I would recommend this to a friendRated 4 out of 5 stars
Washer review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works, but I get the sense that it will not last very long. The buttons on the panel feel cheap which makes me beilive they will fall apart quickly. The highlight is the size of the drum. We can fit a lot of clothes in it.
No, I would not recommend this to a friendRated 5 out of 5 stars
LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replace the old one after 14 years.. hope this one last longer...
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is huge inside, and does an amazing job !!! Clothes come out almost dry, and they're so clean. And it's beautiful.
I would recommend this to a friendRated 5 out of 5 stars
You won't regret
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't have many fancy features, but is study and get the job done. Recommend!
I would recommend this to a friendRated 3 out of 5 stars
Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used the Washer four times and each time the basket made load noises during the spin cycles. Called LG tech support (in the Philippines) and was kept on the phone for nearly forty-five minutes explaining the issue over and over again, to the same person. Finally received a repair ticket number. Currently waiting for a technician to schedule a repair visit.
No, I would not recommend this to a friendRated 5 out of 5 stars
Efficient with many options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many options on this washer yet it is so affordable. I have seen it pull out many stains already, even grease from my bike chain which other washers have not gotten out before. Would buy again.
I would recommend this to a friendRated 5 out of 5 stars
LG Products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love LG products, exceptional quality, good value, overall very happy with purchase! Highly recommend and Excellent Best Buy Customer Service Experience!
I would recommend this to a friendRated 5 out of 5 stars
Best washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer! We have tried many… front loaders and top. This is by far the best one we have had. It tumbled the clothes nearly dry so our dryer doesn’t have to work as hard.
I would recommend this to a friendRated 4 out of 5 stars
My washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is a little different than the one I replaced. Ive only used it three times. Seems to do a good job. I am cocerned about water left in the drain pump hose. Seems like a lot is in there after use. My previous LG did not have nearly soo much
I would recommend this to a friendRated 4 out of 5 stars
Decent washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. A little disappointed that is says it can handle a queen or king comforter but not quite. You can fit a comforter in the washer but there is really not enough room. Other than that, been happy with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Works good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good... Just wish it turned on when turning the knob instead of having to press the power button. And wish after pressing the power button it would be set at the last setting instead of having to turn the knob.
I would recommend this to a friendRated 5 out of 5 stars
Lg washer is a joy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all lg washer great price,and value. Well built 207 pounds no lite weight. Easy setup and use low water useage smooth Operation super washing results More than just clean laundry Thanks lg now our laundry days are a joy
I would recommend this to a friendRated 5 out of 5 stars
Fast and quiet and EnergyStar efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large enough capacity washer to fulfill all my washing needs, including a king-size comforter. Nice and quiet, and gets the load washed faster than the old front-load washer this one is replacing.
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not wash whites, check the manual and whites instructions is missing. Also when the machine in the spin mode, it is shaking. I believed installation is the issue. Need someone to look at it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Marlene, thanks for reaching out and sharing what’s going on with your LG washer. We appreciate the detail—it really helps us understand the situation.
If the “Whites” cycle isn’t listed in your manual or on your control panel, your model may use a different naming convention or offer similar functionality under another cycle like “Heavy Duty” or “Cotton/Normal.” You can explore cycle guides and model-specific instructions here: https://www.lg.com/us/support/product-help/CT10000010-20150283840247-washing-machine
As for the shaking during spin mode, that often points to installation factors like uneven flooring, unbalanced loads, or shipping bolts that haven’t been removed. We’d be happy to help you troubleshoot or arrange support—just send us a DM at @LGUSSupport, and we’ll take it from there.
Thanks again for bringing this to our attention. We’re here to help you get the best performance from your LG appliance.
~Ken
Rated 5 out of 5 stars
Looks spiffy and does a great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I begin, make sure that you order the "stacker" part. Glad I bought this. A bit of a learning curve since my old machine was prehistoric. I think this machine just upped the curb appeal of my house!
I would recommend this to a friend






























