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Customer Ratings & Reviews

$749.99
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Comp. Value: $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 2130 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer, highlighting its excellent cleaning performance, quiet operation, and ease of use. The large capacity is also a plus for many users. However, some customers have reported issues with a musty odor and leaks from the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,130 reviews
  • Rated 5 out of 5 stars

    I like my new washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performed well. I barely heard it running and the clothes seem to have had a good rinse, so far everything is working as expected. Still learning all the new features but loving this and very glad that I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it! Wife is happy everyone is happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .The washer is just what we needed to replace the old one. Was in stock at Best Buy but other stores had a 4-6 week backlog. The installation personnel were courteous, COVID-19 safe and very helpful. Would recommend them the next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for 9 months. It has no problem with smells or mold, but I dry off the seals after I'm done washing. Some of the cycles seem very long, 1-3 Hours. Recently noticed the Quick wash and have been using that more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was screwe over by replacement and hung up on.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are ither washer was a Lg. It was the next model up and geek squad replaced with this one. The was we had was onnly about a 1.5 years old and had to replaced. We had more settings and wifi that was nice called to find out why we got this model was told we didn't need the extra functions. I explanied we used them and the guy said I didn't use them, I told him we did then he hung up on me.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great, very quiet, large capacity. delivery was easy and available in a couple days which was blessing since my previous washer broke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Longer wash time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washer was also an LG. I loved it and it lasted me about 8 years. This one is similar but the only thing with this new one is that a normal load takes approximately twice as long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A repairman recomended the LG and I took his advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG front loader

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine replaces our 12 year old LG front loader with similar specs. It is quieter than our old machine, however, the loads are about 10-20 minutes longer. Happy so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need compact and stackable, get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was awesome! quik and friendly service guys and for the machines so far so good. One thing when i do heavy laundry the washer pretty shake itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale along with the dryer. Easy to use and Best Buy delivered it and set it up quickly. If you don’t need anything super fancy buy want a quality product this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very happy to have a reliable appliance in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy access and works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG front loading washer. Had my first for 12 year. These work great and really get the clothes clean with much less water. I love having a front loader for easier access.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    damaged washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time delivery was quick and efficient until they took the packing off and there were 2 gashes, one on each side of the washer. They said I could use it until my new one came, but they tested it and it leaked. Said the gashes must have damaged drum. The guys were very polite and friendjy. They took my old one as ordered and said I needed to call and reschedule new delivery. So the next week, I got a new one by different delivery guys(who weren't very friendly) and all was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer gets clothes very clean and wrings out loads until they are almost dry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when my Bosch died. I reviewed machines on Consumer Reports and this was one of the best. The controls are not explained well but after a couple of uses I figured them out. Seems to get the clothes clean and can handle a large load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new…easy to operate. 4.8 cubic feet…can was a lot in 1 load. One con against this washer is….on certain selection, the time is calculated after wash has started…somewhat aggravating….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome equipment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome equipment and works perfectly. Has all the features I need and am very happy with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    odor / blinking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has a weird smell after washed. I have cleaned with commercial cleaners but this has not helped. I called LG customer service and they said they would set up a service person to come out. That was 2 weeks ago and no contact from them. I hope clothes are clean but the smell makes me uncomfortable. The wash cycles blink on and off a couple minutes before they start, I don't know if this is normal or not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Got this as scratched/dented. It had a nick the size of a 50 cent piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, and convenient delivery. Fast installation.

    I would recommend this to a friend