Customer Ratings & Reviews
- Model:
- WM3400CW
- |
- SKU:
- 6397853
Customer reviews
Rating 4.5 out of 5 stars with 2150 reviews
(2,150 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer, highlighting its excellent cleaning performance, quiet operation, and ease of use. The large capacity is also a plus for many users. However, some customers have reported issues with a musty odor and leaks from the door.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
The guys did a great job of installing the washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men were very kind and carried out the old washer and waited while I cleaned . They were able to put the new washer on the pedestal and were done very quickly.
I would recommend this to a friendRated 5 out of 5 stars
BOB-LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worked exactly like it should have. LG is number one with everything they make.
I would recommend this to a friendRated 5 out of 5 stars
Great washer! Very pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good piece of equipment for our household. We use it everyday and it holds up to our needs.
I would recommend this to a friendRated 4 out of 5 stars
Vbb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can keep your reviews if you attempt to force a statement
I would recommend this to a friendRated 5 out of 5 stars
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went smoothly. The men did a great job. I’m very happy with my purchase
I would recommend this to a friendRated 5 out of 5 stars
Good washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great washer, only problem is sometimes the fabric softener doesn’t rinse out in the tray and kind of collects over time so I have to wipe it clean.
I would recommend this to a friendRated 5 out of 5 stars
Nice washer. I like the automatic set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the automatic set on the most used cycle. I’m not sure about the temperature settings on how to change them. Having difficulty.
I would recommend this to a friendRated 5 out of 5 stars
Very efficient
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t use too much water. Front load washers are better
I would recommend this to a friendRated 5 out of 5 stars
Great product at an affordable price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer/dryer set three times, once for my primary residence, another set for a vacation home and once as a gift. I would not hesitate to purchase them again!
I would recommend this to a friendRated 5 out of 5 stars
1 Year later
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is still running. No Issues whatsoever. However, The newer models have more smart features for about the same price, and they are great.
I would recommend this to a friendRated 5 out of 5 stars
LG Washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like it will be durable and it looks great. Many wash choices
I would recommend this to a friendRated 5 out of 5 stars
LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier with my purchase of this amazing washer. Absolutely love the many features.
I would recommend this to a friendRated 5 out of 5 stars
Good washer !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do love this washer. My only complaint is there isn't a make your own setting. Sometimes I have to fight with it to change the temperature. But overall, I am very satisfied!
I would recommend this to a friendRated 5 out of 5 stars
Loving our new washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After being worried about switching from a top loader to a front loader I have to say: This was an excellent buy!
I would recommend this to a friendRated 5 out of 5 stars
LG front loader
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a LG before this one, and this one is even better. The quick wash setting is 15 minutes now.
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not wash whites, check the manual and whites instructions is missing. Also when the machine in the spin mode, it is shaking. I believed installation is the issue. Need someone to look at it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Marlene, thanks for reaching out and sharing what’s going on with your LG washer. We appreciate the detail—it really helps us understand the situation.
If the “Whites” cycle isn’t listed in your manual or on your control panel, your model may use a different naming convention or offer similar functionality under another cycle like “Heavy Duty” or “Cotton/Normal.” You can explore cycle guides and model-specific instructions here: https://www.lg.com/us/support/product-help/CT10000010-20150283840247-washing-machine
As for the shaking during spin mode, that often points to installation factors like uneven flooring, unbalanced loads, or shipping bolts that haven’t been removed. We’d be happy to help you troubleshoot or arrange support—just send us a DM at @LGUSSupport, and we’ll take it from there.
Thanks again for bringing this to our attention. We’re here to help you get the best performance from your LG appliance.
~Ken
Rated 4 out of 5 stars
good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is ok for the price the loading area is big enough to accommodate a large load
I would recommend this to a friendRated 4 out of 5 stars
LG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Only thing I don’t like is the banging when it’s trying to balance a small load. Does not happen when washing a regular size load.
I would recommend this to a friendRated 5 out of 5 stars
Can be matched to an older paired dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 10 year old version of the same washer. The height has increased a little bit but not too noticeable next to the older paired dryer.
I would recommend this to a friendRated 5 out of 5 stars
Excellence product..
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and we luv it especially back by great service from bestbuy as well
I would recommend this to a friend






























