Customer Ratings & Reviews
- Model:
- WM3400CW
- SKU:
- 6397853
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer, highlighting its excellent cleaning performance, quiet operation, and ease of use. The large capacity is also a plus for many users. However, some customers have reported issues with a musty odor and leaks from the door.
This summary was generated by AI based on customer reviews.
new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. It really spins well. Doesn't shake during spinning
I would recommend this to a friendThis was a great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washing machine will buy it again thanks 1
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it lg makes the best appliances no one else comes close
I would recommend this to a friendStackableWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman never offered extended warranty. Also stackable bracket to put between washer and dryer was not available for several weeks had to use old one Feel it is not the best fit
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Love this washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have loved this thing since day one. Quite running and efficient.
I would recommend this to a friendBasic and simple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have bought one with more features. Like rinse only cycle and turn off sound feature and also steam. I like LG but really did not pay attention to all features as I bought this online during C19 store closure. I will keep it but it is just a basic washer, guess less things can go wrong.
No, I would not recommend this to a friendgreat washwer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, ended up selecting the one with stainless steel.
I would recommend this to a friendI’m a happy customer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer! Delivered on time and very professional.
I would recommend this to a friendGreat value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet. Great value. I would highly recommend this.
I would recommend this to a friendNew Washer Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this new machine sucks. One month in and it's having the same issue as the one I had for 11 years did, where it will not fully spin out all the water and gets stuck at the end. LG brand is supposed to be the best, but to have it be broken when only owning it for one month is pretty crappy, especially to have a brand new machine with the same issue that one I had for 11 years did. I also hate the length of time on the wash cycles of this new one. The normal cycle can run for 80+ minutes at times, it's super strange and I am very unhappy with this new purchase
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with recurring issues, especially when you were expecting a much better experience with your LG Washer (WM3400CW) model. We really aim to provide reliable, high-quality products that meet our customers' needs and expectations.
For the spinning issue, it might help to check if the machine is balanced and that the load isn’t too heavy or uneven. Sometimes an unbalanced load can make it tough for the washer to spin properly. If that doesn’t do the trick, you could try unplugging the machine for a few minutes and then plugging it back in. This little reset can often clear up any minor glitches. If you need more assistance, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washing-machine-drum-not-spinning--20150584818000.
Regarding those longer wash cycles, some settings or options (like energy-saving modes) can make them take a bit longer. You might want to play around with the wash cycle settings to see if a shorter option works better for you, or take a peek at the user manual to customize the cycle times just how you like them.
If you have any more questions or need further help, just send us a private message on social media @LGUSSupport. Our team would be more than happy to assist you with troubleshooting or anything else on your mind. We're here to help make things right for you. ^Juvy
Washing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing clothes looks great awesome set up done
I would recommend this to a friendLG washing machine good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG is good brand name....use it almost everyday.....will buy it again
I would recommend this to a friendGreat Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, great washer. Had to wait a long time to get it, though.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good set was well worth the money on sale! Would def recommend!
I would recommend this to a friendGreat front loader
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very well pleased with my purchase and so thankful we purchased it.
I would recommend this to a friendClean Laundry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this washer cleans better than any other I have had.
I would recommend this to a friendStackable Units
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Limited options for stackable units. This one is so far so good.
I would recommend this to a friendNoise Level
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is slightly noisy in the rinse and spin cycle
I would recommend this to a friendLG washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer not yet installed. but email says I must review this week. lol
I would recommend this to a friendExcellent Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product, Excellent Value, Glad I purchased it.
I would recommend this to a friend