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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1070 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and smart capabilities, including Wi-Fi connectivity. However, some users have noted issues with the control panel's readability and occasional balance problems. A small number of customers reported experiencing unpleasant odors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,070 reviews
  • Rated 5 out of 5 stars

    Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stackable washer gets large loads clean and because the dryer stacks on top of it, it can fit in a closet. Way better than a single stacked unit that has washer and dryer built into one. Our dryer broke from our single stacked unit but we couldn't keep just washer part. So we are trying this one. It works great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good product, quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, quiet, cleans clothes great! Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this LG machine to replace a 12 year old LG. The old one vibrated badly when spinning. This new one does not vibrate at all. Big difference. Very happy with it. The only thing I think needs to be updated is the control screen, it is hard to see sometimes. Needs to be better lit up, but that is a minor complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Works great. Runs quietly. Clothes clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Runs quietly. Clothes come out noticeably cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Enjoys the WiFi technology!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple easy to use, highly efficient and high tech.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer- good capacity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity to wash larger items like comforters and also able to adjust for small or quick wash loads. Regular wash cycle seems to take longer with this washer than with ones I’ve had before. No problems with weird smells but I always leave the door ajar when not in use to avoid possible issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this washer for about a months now and everything was excellent so far. The washer is intuitively to use, has some useful gimmicks like control locks and some fun, but useless gimmicks like wifi to send a push notification when your laundry is done. Communication and Installation Service offered by Best Buy was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 4 out of 5 stars

    This is a nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s washer is LG’s entry level into frontloading washers. I think this is a great value for what you get. It has all the cycles that I need it allows me to connect with my smart phone. It doesn’t have high-end features but it does everything I needed to do and I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer for getting your clothes clean & keeping them in good condition (had gone to a top load but did not clean clothes as good as this front load washer)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    cool washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's easy to operate and washes big load. I love my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great front load!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet!! Lots of options! Easy to use!! Holds a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Very easy to operate and follow directions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, quiet and gets the job done. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Rated Washer - Would Buy Again In A Heartbeat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folks, if you look at Consumer Reports for front loading washers, you'll see that LG holds the top 7 positions. Combined with the fact that this model is one of their least expensive makes this washer a Best Buy!! One thing that I learned with all my research was that less "bells and whistles" will give you a rock solid machine. I bought mine on sale for $649 so at that price it was hard to beat. Also, if you like to repair your own appliances, this washer is a dream to fix and parts are inexpensive. It comes with a 1 year parts & labor warranty, 3 years on the drum and 10 year warranty on the motor. That's hard to beat. Buy this washer, you won't be dissapointed!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer. Very large tub to wash large items.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been happy with my new LG top loader and its cleaning power and efficiency. It runs quietly and plays a happy tune when the wash is clean. I have been able to wash things like mattress covers and washable throw rugs easily, items that I could never wash with my former washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer is working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the washer at least 2-3 times per week and works great. Hopefully this will work as well as our previous LG washer we had, that this washer replaced. We were able to use the existing drawer base from our older washer and did not purchase that piece. It was returned to the place of shipment for a refund.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG. 4.5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 4.5 washer is the best. Very big and very silent

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Able to wash large loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a little larger than my last LG washer but seems quieter

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Runs quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad. Got 75 dollars rebates. Easy to use. Clothes came out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    Wish the control panel was easier to read.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the metal door versus the plastic door. The black control panel is hard to read for the white light in the back is not bright enough. The older panel was much easier to read. I do like the new interior of the wash drum and how quiet the machine is when it's running.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9-year-old LG washer started leaking and I decided to replace instead of repair. Didn’t have much of a choice as I can only go up to 32” depth and most other brands are 34” or so. I’ve used it a couple of weeks so far and it does the job. It’s larger than my old one, but has a smaller container for the detergent which is weird. The programs seem to run longer, which I hope means that it washes better. All rinse cycles are cold water only - we’ll see how that works out in the long run. Finally, I agree with all previous reviews that the control pannel design is horrible with the lights too bright and making it almost impossible to read the text around them (the old model was perfect in that regard) but I think this is something I can learn to deal with once I know which light position means what. No other complaints in the short time I’ve had it, but not my top choice either if I had a choice.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It is always stressful switching from a long trusted washing machine. I understand your frustrations with the lighting on the control panel. If we can do anything to assist you, please contact us by phone at 1-800-243-0000. You can also reach us online on Facebook at https://www.facebook.com/LGUSSupport or on Twitter @LGUSSupport . We will need to gather some more information to better help you. We look forward to hearing from you. ^BH LG