Customer Ratings & Reviews

Have had the washer for a few months now, works very well. Love the WiFi enabled feature/Alexa compatible. I can be upstairs and simply ask Alexa how much time is left on the washer so it doesn’t sit for an unnecessary period of time. Also love the fact that the SmartThinQ app pushes notifications when the wash cycle is complete. Really cuts down on the amount of time wet clothes are just sitting. Good washer overall, would recommend!

We moved to a new house and wanted a good washer. We purchased this washer and have had no regrets ever since. The washer does not error out and it is very quiet when in operation. The spin mode was actually a selling point for me because it did not make the much noise that my pervious washer made while in spin mode. The color was great and overall I would say its a great buy

LG makes an excellent washer! Very quiet and cleans even the dirtiest clothes.

Love my new LG front loader. It spins very well, has great selection of wash cycles. My only personal drawback was the panel being on the front and not on the back of the washer. It made it harder for the doors to close in the space we have it. Also, the fill drawer has water that stays in the compartments from previous wash cycle, not that big of a deal, you just need to tip the water out before adding detergent. I do love it!

We weren’t sure how clean our clothes would be when we saw such a small amount of water in the machine. The washer definitely proved us wrong because our clothes have never smelled so clean! We also like how quiet it is. The only small thing we don’t like is the minimal amount of water left in the cup you put the detergent into. A quick dump into the sink and/or leaving the small drawer open takes care of that minor annoyance.

This LG Washer is very nice and is very quiet. My only concern is the display is hard to read as its not backlit.

Washer is very quiet and very easy to operate. Very happy with the purchase.

This washer is quiet and cleans well. The various settings are most helpful.

This washer is easy to use and cleans wonderfully. It adjusts to the size of the load. Awesone

Very easy to use and relatively quiet. The settings are intuitive and easy to change.

Looks great and is quiet with lots of features. Wi-Fi connectivity is a bonus.

Easy to use, quiet and dependable system! Operating switches are straightforward and intuitive.

We gave our 5 year old LG washer to our daughter and decided to try the Samsung brand. We have had it for almost a year and it has been dependable, hard working and efficient. It doesn't seem to get the usual musty smell of other front loading HE machines. However, that may be because we learned a few tricks with the LG. But, when all is said and done... my wife loves it!

This is a great washer! It is easy to operate, uses less water, and cleans laundry beautifully.

Thank You Best Buy, you continue to score 3 pointers with us, and yes, here is another-slam dunk... This machine does what it is supposed to do nicely. After washing, we use a small towel to dry water that sits at the bottom of the rubber seal between the wash drum and door that we leave open when not in use, we also crack open the drawer where washing liquids, bleach, fabric softeners, etc. etc. etc., goes, these 3 steps keep the washer mildew free. It has many features that make it amazing to wash with, it also keeps things exciting while owning. We may never use all the features, in part because it has so many. The quick wash feature that takes about 15 minutes to complete is just 1 of my personal favorites. This washer displays the time in minutes until washing is complete. Anyone in my opinion, aside from rare, if ever, possible defects, complaining about the washers performance, may not know about or remember the day when using a wash board to clean clothes was the norm. :P (HE laundry soaps ONLY) I put 4 out of 5 on ease of use because some of the operational display is hard to see(we have 20/20 vision) without a magnet handled flashlight which we keep near by to aid in some operational choices until we learn what they are by just simply looking.

This washer was recommended by the sales team when we were shopping for a new washer. So far it is great. It has a large capacity that they say you can fill, we usually leave a little space. The laundry gets clean and smells nice. I only used the steam function one time and it takes more than 2hrs. I guess that’s ok if you have something that needs a deep cleaning. It looked and smelled great after it was done though.

An excellent Energy- water saving washer ! Easy to use and quiet ! Great product

Great working washer with awesome features! Would recommend to my friends.

needed to replace 15 year old model - this fast and efficient, runs quietly

Lg had terrible instructions for setting up washer on WiFi in SmartThinQ app using an iPhone No help whatsoever from lg. No video help either. iPhone has to be on the same 2.4ghz network washer is using to get on the network. Turn off cellular on iPhone as well. Also make sure mac filtering is not enabled or it won’t work. I had created a guest network previously on 2.4ghz so it was easy to find. My att modem has dual radios 5.0 and 2.4 and washer could not get thru enrollment so I used the guest network which isolated the 2.4ghz. I spent a month scouring the internet and lg social media to no avail. An Att tech who came to check my home WiFi to make sure it was not the problem figured it out in 10 minutes. Lg needs to fix their instructions and have videos help for iPhone users. Very frustrating. I use the app bc I cannot hear the washer from the garage. You can easily dL extra cycles one at a time thru the app. Lg get your act together!