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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1846 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the washer's large capacity and effective spin cycle, resulting in less moisture remaining in clothes. However, some users have noted issues with the control panel's visibility and occasional difficulties with installation. A small number of customers reported concerns about the product's reliability and lingering odors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,846 reviews
  • Rated 5 out of 5 stars

    Great machine, very quiet!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. It has all the bells and whistles plus sanitizer cycle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this stacks with the matching dryer. The sanitizing features are really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine. Love all the cycle options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart features. The time of the cycle is much more accurate than my old machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great! And it was a good service that provided when dropping it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job better than ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous LG and lasted us over 8 years. This one is doing a fine job and should do even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old LG finally bit the dust. This one comes with a steam cleaning function. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this unit as a replacement to a Samsung. Seems to be of good quality and so far no issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't clean thoroughly and takes forever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't use enough water to clean thoroughly. I can still smell my old cologne after they're clean. My whites don't come out as white as my old top load washer. The clothes come out feeling sort of sticky like the detergent wasn't rinsed thoroughly. If there's one thing you need to clean clothes, it's water, and lots of it. On top of that, this thing takes ages to wash a load. For a small load it takes over TWO HOURS. That's just nuts. My old top loading washer could clean a huge load in 45 minutes, and they came out way cleaner. Overall it's the worst performing washer I've ever used, which is a shame, because it's really nice, but it's not up to the task.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    One of my favorite washers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets clothes exceptionally clean and quite dry, absolutely worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    BAD PRODUCT WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really a bad product. I bought the washing machine on December 23, they delivered it to me on January 28 and on January 15 I called requesting service because it does not work, it has an error all the time, so for it to work again I must reset it and call so that they can fix it and explain what it is the problem and they scheduled the visit but it is as if they already knew what the damage was, they already sent the parts that are going to change; which leads me to think that it is a problem that has happened with other machines. DON'T WASTE YOUR MONEY this was a good brand but I no longer recommend it

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I didn’t need it but I just didn’t feel right not getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. It is quite which I like a lot. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be a very nice washer, just wish it had the capability to have a warm wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words cannot explain how washing as become more easier and great on electricity cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and working washer that is easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ordering, communication, delivery service, even during the coronavirus pandemic!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Better than Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to use but noiser and shakes more than other brands we used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad, and it works great!! I would definitely recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It gets clothes clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Clothes and sheets and even blankets come out looking great and feeling clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 10 year old samsung washer the LG washer I bought is way better 10 fold

    I would recommend this to a friend