Customer Ratings & Reviews

Fantastic washer overall. Smart functions work great. Doesnt get 5 stars mainly as its missing a light built into the drum. I’ve seen this feature on cheaper washers. Also missing a sanitary function for heavy soiled clothes.

Great product as all LG products are I had a tough time getting connected to my wifi not direct instructions for that but I have it connect now.

I absolutely LOVE MY new washer! Full of modern options (smart washer) it works great as a stackable as I needed additional space!

We had the older version and decided to go with the newer one due to price. Its been amazing

I love the washer and dryer very quite and out clothes are nice and fresh every wash no smell.

Bought this as a replacement for an earlier model which was in a stacked configuration. The color matched and it fit the dryer which did not need to be replaced. So far it has worked perfectly. A little quieter on the spin cycle

Been great so far, but after a few months started indicating "washer has been stopped due to a problem" - not sure what it is. Could've had better instructions especially setting up the Wi-Fi.

Ordered the washer and dryer and had them installed. Installation service went great and was quick with haul away. Have not used either just yet but the appliances are sleek.

So far my new LG washer works great! Loving it...still have more exploring of it's capabilities to do. Was here quickly once ordered, Geek squad did a great job delivering and setting up!

Excellent service. We really felt Ken O. was a huge help. Friendly, knowledgeable, and no pressure. The management of this store clearly established a culture of "customer first."

I like it so far, but being a major brand, that's what I was looking for. Thank you.

Works great, bought to replace a 9 year old LG. Like that it has steam with cold water.

[Employee of bestbuy] Love the washer and dryer combo. Very simple but high class as well

LG is a Consumer's guide top pick. Replaces our old GE. Fits in our condo laundry room. Works and looks great. Installers were polite, professional, and thorough.

The new look the way it clean how it feel on my body better then my partner

The delivery of these items has taken 6 tries, i had to take off work and wait 4 times to be exact. the delivery third party person was very nice and set up my washer dry and pedal stools. i would give the men a 10 today.

All my LG appliances have been reliable, durable and lasted for many years. My last LG washer was purchased in 2006 and lasted 15 years. I will continue to buy LG.

Delievets was +\ - but so far so good. Will update in a couple if months

Very helpful service. Know what they are talking about. Great communication, fast and easy. Helped us choose the right washer for us. Turn out to be the best decision. Buying dryer as well.

Perfect for my row home basement, easy setup with geek squad and purchased at a discount! Really good settings and easy to navigate. Great buy