Customer Ratings & Reviews
- Model:
- WM3600HWA
- SKU:
- 12520850
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy!! After 20 months of using it for at least 3 times a week, the drum weight broke. I been using it as directed by the manufacturer book and now I need to replace parts. Get something else.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We are sincerely sorry for the inconvenience you experienced with your LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We understand how frustrating it must have been for the drum weight to break after only 20 months of use, despite following the manufacturer's instructions. For assistance, please reach out to us privately on Facebook or X (Twitter) at @LGUSSupport. Our dedicated team will be more than happy to help. Thank you for your understanding. ^Sam
Lg products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have replaced almost all lg product i have bought within 4 years. Refrigerator- no one would work on it. Washer snd dryer. Dishwasher would not work. Microwave and stove okay, but waiting.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We’re sorry to hear that the products you bought were not able to fulfill expectations. Thank you for providing us with feedback. We would like to know what happened and what we can help you with. Kindly send us a private message on Facebook or Twitter at @LGUSSupport and include your contact information. You may also call us at (800) 243-0000, and we'd be glad to investigate this. -Cazz
Was supposed to be installed 12/4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t know delivery has been cancelled 4 times and still can’t do laundry
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention. I am truly sorry to hear about the inconvenience you have experienced with the delivery of your product being cancelled multiple times. I understand how frustrating this must be, especially when it has impacted your ability to do laundry. Your time is valuable, and this situation is not acceptable. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
good luck with issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke right after the 2 year warranty. Took forever to find help to get fixed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Vanessa