Customer Ratings & Reviews
- Model:
- WM4000HBA
- SKU:
- 11403662
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Great washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great and fits perfectly in our laundry.
I would recommend this to a friendLG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install went very smooth and the washer is working great
I would recommend this to a friendWashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great my only issue the machine only came with a basic manual they give you a web sight to go to and that wasn't much help. Looking to see what all the settings were. The best part we went to lowes and were told 3 weeks for same washer
I would recommend this to a friend- Pros mentioned:Noise level
works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great so far. seems quiet and doesn't shake so I'm happy so far
I would recommend this to a friend The best washing machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love LG! So far of all my year I never had any trouble with LG washers or dryer. They last for years for me. I will continue to use LG because like there name says Life is Good. And when I use this washer Life is Good!!! And I mean that.
I would recommend this to a friendNew Technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi tech washer, very nice! Love the wifi remote.
I would recommend this to a friendHighly recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a washer/dryer set and could not be happier! They run great, are super easy to use, have many different options and features, and are surprisingly quiet. Great quality, especially for the reasonable price! I highly recommend!
I would recommend this to a friendTerrible at spinning a larger load
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous lg was the same size as this midel and a tank. It could wash anything and spin it with no problem. This washer cant handle the larger loads. It washes them fine, but the same bedding i used in my last washer will just error out in the spin cycle. My last washer had zero issue. This one contantly tries to start and stop spinning - their trubalance technology. It’s pitiful. It also feels more cheeply assembled yet costs more. My last one had steel hindges - these are plastic. Unfortunatly, lg is like everyone else. Build it cheaper and charge more. Ill try speed queen next.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Haug. Thank you for sharing your thoughts with us. We understand your concern about the LG Washer (WM4000HWA) model, especially after having a positive experience with your previous LG washer. We strive to provide reliable, high-quality products and ensure a smooth experience.
It appears that the TruBalance technology may struggle with larger loads, particularly if they aren't evenly distributed. Try redistributing the load for smoother spinning. For more information, visit https://www.lg.com/us/support/help-library/front-load-washer-troubleshooting-a-ueub-error-code--20151504643089.
If you need more help with load balancing or spin cycle issues, feel free to message us on social media @LGUSSupport. We’re here to assist you. ^Juvy
Shipping bolts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew did a good job. Sadly they didn’t remove the shipping bolts on the back of the washer. The first load bounced all over the place. Luckily our neighbor figured out what was wrong. Now all is well.
I would recommend this to a friendgreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.machine is quiet and very efficient love all the settings and clothes feel really great
I would recommend this to a friendGreat washer !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Not most expensive but not cheapest! Has all the bells and whistles though. Love it and The LG app great too.
I would recommend this to a friendColor not correct
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is good works fine. I would give the rating based on the marketing of this as black steel color is just a charcoal gray. This is the same color as the other LG but with a black door. So if looking for black pass on this.
I would recommend this to a friendDavid Wilson and Brian great help!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had flooding in basement after install of washing machine. David Wilson and Brian tech came and did re-install. Found other issues he fixed from the first install.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Vicky. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony
Larger drum.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing a 15 year old LG trim with an upgrade with a 5cuft drum.
I would recommend this to a friendTub Leaking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The internal tub was leaking - had to return it. The return process was smooth and I ended up buying a higher end model.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Agustín. Thank you for reaching out, and we understand the importance of having your LG Washer (WM4000HBA) model perform reliably. One step that may help with any new installation is running a Test/Calibration Cycle (also called Tub Clean or Initial Cycle, depending on the model). This helps the washer balance properly and ensures all internal connections are seated correctly before regular use. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 and https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. If you’d like us to take a closer look at your new model or answer any questions about features or setup, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
Modern Vibe!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good action, sturdy construction, modern look, good price. What else could one want?
I would recommend this to a friendExcellent washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second LG washer. Again excellent quality and features. We have been using it for about 3 months without any issues. The wi-fi feature is great.
I would recommend this to a friendMy Wife LOVES Her New LG Washer/Dryer Combo!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife LOVES this washer/dryer combination! We believe LG makes the best washers and dryers currently available and these are clearly representative of that opinion.
I would recommend this to a friendLG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this washer. Especially love te Steam function. My buying experience and delivery were effortless.
I would recommend this to a friendwasher review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the washer is excellent and the installation went without a hitch
I would recommend this to a friend