Customer Ratings & Reviews
- Model:
- WM4000HBA
- |
- SKU:
- 6419620
Customer reviews
Rating 4.7 out of 5 stars with 2931 reviews
(2,931 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Decent washer.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is good, overall would be better of both washer and dryer worked well.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. The connected app is fantastic as well as we can get alerts when to move laundry, or service the machine directly to our phone without listening for the chime from the actual washer.
I would recommend this to a friendRated 4 out of 5 stars
Nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer. My wife loves how quick the cycles are. Replaced a 17 year old LG stackable with this. Only issue was how short the drain hose was that came with it.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Mighty and Quiet Washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer holds high capacity, and yet operates quietly with heavy loads. We are so pleased that we replaced the older unit with this. Love LG products!
I would recommend this to a friendRated 5 out of 5 stars
Worth every cent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer getting clothes clean is so easy with this unit. The Turbo Wash for Whites is great. Getting the matching dryer. Tony the appliance manger at the Pearland store is the best.
I would recommend this to a friendRated 5 out of 5 stars
LG Front Load Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had LG appliances for years and they never disappoint. This unit looks great and performs great as well
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite, and works efficiently without having to worry about it! Second time we bought this set as we left our original set when we moved. Wife loved it so much she wanted the same thing!
I would recommend this to a friendRated 5 out of 5 stars
LG Washer- I would recommend!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Love the size and being able to get notifications to my phone when cycles are finished!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Great Washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue with it at first. But Best Buy replaced it and loving the washer with all the features.
I would recommend this to a friendRated 5 out of 5 stars
Value and convenience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washer. The people at Best by were very helpful and courteous.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Excellent service, staff, and product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Knowledgeable staff, which is rare relative to competitors or online options. Washer and dryer are exceptional units thus far, although it is very early. Quite satisfied at this time.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Good machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works great. It cleans much better then my old machine from another company. The cycles are great the features are great and it is very quite.
I would recommend this to a friendRated 5 out of 5 stars
great washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have been very pleased with our new lg washing machine. it is quiet, has excellent capacity and cleans clothes quickly and well. will be getting the matching dryer soon.
I would recommend this to a friendRated 5 out of 5 stars
New LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, replaced a 12 yr. Old LG. With many miles on it. This has a few upgrades that washing easier, and uses less water. Very happy with results
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
A Computerized Washing Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine but you really need to have some knowledge of how computers work. Can do without the code letters the machine gives you for various problems. They are in the manual.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Best Washer out there!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge washing machine which is perfect for anyone. Easy to use with so many features. I have had multiple LG washers and they are so reliable and I also love the look! Super stylish and work great!
I would recommend this to a friendRated 4 out of 5 stars
Smart washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer unfortunately it is smarter than I am. When you select an option most of the time you can not make any changes. Ex. If the selection recommends hot water you can not change it. The washer is probably correct.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
So far, so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far, about one month in. I definitely had to watch some videos about how to maintain it, but I love how it uses way less water than the 10-year-old machine I used before.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 1 out of 5 stars
DONT BUY WASHER FROM BEST BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine turned out to be the absolute worse! Excess water not draining. Called Geek squad and they took 4 weeks to respond then claimed could not fix problem but now past return date and Best Buy refused to make a return. They asked me to call manufacturer. I will NEVER buy from Best Buy an appliance again.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with us regarding your LG Washer (WM4000HWA) model. We understand your concern about dealing with drainage issues and delayed service, especially when it impacts your ability to resolve the problem promptly. We strive to provide high-quality products and exceptional services exceeding our customers' needs. To address the excess water not draining, we recommend checking the drain hose for any kinks or clogs and ensuring that the filter is clean. For more information, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washer-does-not-drain-or-spin--1337717767769. If you need further assistance, please reach out to us on social media @LGUSSupport with your details and any additional information about the issue. We appreciate your patience and are here to support you through this process. ^Juvy
Rated 5 out of 5 stars
Best washer I ever owned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this over a year ago, and it's still running great. The local installers that Best Buy contracted with were EXCELLENT. Very happy with purchase
I would recommend this to a friend






































