Customer Ratings & Reviews
- Model:
- WM4000HBA
- SKU:
- 6419620
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Great upgrade to my old washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and quiet! Love the app which tells me when the load is finished.
I would recommend this to a friendHappy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well pleased no complaints other than the pair washes and dries clothes to fast. :)
I would recommend this to a friendExcellent Dryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the style, the color, the efficiency. The WiFi feature is an excellent tool
I would recommend this to a friendGreat washing machine.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine! 4 stars because sometimes it takes longer for a load than it initially states but otherwise it’s great.
I would recommend this to a friendVery satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old washer developed a leak under it and since it was out of warranty time to get a new one. Love the phone notifications through ThinQ since the units are on the other side of the house.
I would recommend this to a friendPlease give me the $400 gift card for this review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily one of the best appliances I’ve ever owned. Easy to pay off through the Best Buy gift card too.
I would recommend this to a friendReviwe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to use this item because BestBuy installed it incorrectly weeks ago and has failed to return, despite many appointments, to fix the installation.
I would recommend this to a friendThis isn’t about the product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy customer service is terrible, delivery canceled by them day of, was promised compensation after delivery, product was delivered dented I accepted 65$ compensation for that wasn’t a big deal . Later called about delivery compensation they offered 125$ and won’t honor it because I accept the original 65$ no one told me I wouldn’t get both but give me the $125 now but they say “no record of this case” terrible experience with customer service
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Zach. Thank you for sharing your experience with the LG Washer (WM4000HBA) model. We appreciate you letting us know about the delivery and service challenges.
For this model, one helpful step after installation is to run the Tub Clean cycle before your first use. This helps remove any residue from manufacturing or transport and ensures optimal performance. You can review more details about setup and care here: https://www.lg.com/us/support/product/lg-WM4000HBA. If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can provide tailored support for your unit. ^Juvy
Looks beautiful, works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I love this washer looks beautiful works great. The only complaint so far is that the panel is hard to read. But I still give it 5 star.
I would recommend this to a friendDecent washer.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is good, overall would be better of both washer and dryer worked well.
No, I would not recommend this to a friendWasher - A plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design, large capacity and does a thorough job getting the clothes clean. Love this washer.
I would recommend this to a friendYou can trust LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this LG washer, works great, very happy with cleaning. No issues, think you will be happy too.
I would recommend this to a friendGood washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works as expected. Wish it had some shorter quick wash cycles, but the AI works well and does shorten a smaller load wash time to 29 minutes.
I would recommend this to a friendGreat machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine, love using less detergent, many options for different types of fabrics, towels, bedding, etc. Just wish capacity was a bit larger.
I would recommend this to a friendFantastic washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine, the different settings are fantastic, and it can do a normal load in around 30 minutes, which is so much quicker than my previous washer!
I would recommend this to a friendMs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for my son. Both washer and dryer work well. He is very pleased.
I would recommend this to a friendLG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer. Great settings so I don't have to figure out what to use for sheets and towels. Only downside is no light on the inside. Since the washer is black, it is hard to see those dark socks inside.
I would recommend this to a friendWashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time and the 3 guys very very pleasant and helpful, love my new machine!
I would recommend this to a friendExcellent Va;ue for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the speed cycle is awesome. Great bargin.
I would recommend this to a friendGood washer!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this washer for some time now and it is working well. Clothing comes out smelling good unlike last washer.
I would recommend this to a friend