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Customer reviews

Rating 4.7 out of 5 stars with 3050 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,050 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to figure out all the cycles and how they handle different items, but now I'm very pleased with how my wash is handled and cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tip Top Store!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy everything I can from Best Buy! Even stuff I don't need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE FOR PRICE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine provides so many options and that actually saves me time in my busy day. It is quieter than I expected and it does a great job on any load size or type of load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it senses what kind of clothes you put in. The cycles finish so fast and the washer talks to the matching dryer so you're done with laundry in no time! I was forced to buy a new washer and I'm happy i found this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, no upright agitator to rip up the more delicate items, a great spin speed to get the towels and blankets drier, intelligent programming interface, all in all a great purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Leaking water after 3 months of moderate use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 15 years with no issues with my Samsung set, I decided it is time to refresh my laundry appliances and selected this LG set based on the 4.5 reviews at the time. Don't be foolled by the reviews, it was a mistake getting this LG set. The system is less than 4 months old and I am already having issues with both the washer and the dryer. The washer offers quite a few cycles but we mostly use the normal cycle for regular and the white cycle for the cotton products and towel. The system is less than 4 months old and we noticed water under the washer. It was a mistake getting LG household products,

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Zack. Thank you for sharing your feedback on the LG Washer (WM4000HWA) model. We understand your concern about experiencing issues with a new appliance, especially when you're expecting reliable performance. We strive to provide high-quality products that exceed our customer's needs and expectations. To address the water under the washer, here are a few troubleshooting steps. Check the hoses. Make sure both the inlet and drain hoses are securely connected and free from leaks. Examine the door seal: If there’s any debris or buildup, it could cause water to escape during a wash cycle.
      Inspect the drainage system. Ensure the washer is properly draining by checking the drain filter for clogs. For more help, you may visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448.
      If the issue persists, please send us a private message on social media @LGUSSupport. We will be happy to assist you further and find the best solution for your washer. We appreciate your patience and are here to help improve your experience. ^Juvy LG

  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this washer. Especially love te Steam function. My buying experience and delivery were effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine is quiet and very efficient love all the settings and clothes feel really great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this steam washer! Shortly after getting it, my sister had a cat pee on some of her clothes. Ran it through my washer with the steam cycle and completely odor free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer a few weeks ago. Set up was fast and easy. I wash clothes 2 times a week, bedding and towels once a week. This washer does an amazing job, no matter how large or small the load

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take the first one because it leaked, but have had no issues with the second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went very smooth and the washer is working great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great low-profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer because it was the only front-load, full size washer with a depth under 34" that I could find at Best Buy. I had clearance issues so this was a hard requirement. Overall, it works well and I'm happy with it so far. Only issue is that the wifi is very finicky and it won't connect to my router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great and fits perfectly in our laundry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Dryer. Don't need WiFi.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a couple of weeks, but from the use it's had so far... it works. I honestly wouldn't be bothered about the WiFi aspect... more annoying that it notifies via text (and App) when it's finished. We got on Sale, but if you're choosing WiFi or not.... save your $ and don't worry about WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern Vibe!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good action, sturdy construction, modern look, good price. What else could one want?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item, works perfectly. Very quiet.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has never failed me. Two TVs, two phones, now washer and dryer. All great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed washer and dryer for 2 months. Technicians are very knowledgeable. They set up and make sure machines are running. So far there isn’t problem I like LG brand. The price isn’t too high, the size is good for a small family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the steam cycle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had my washer very long but it working great. I love that the door has a magnet that keeps the door held but still open to vent. The steam cycle on my white clothes comes out extra white and soft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this LG Steam Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this LG washer for only 3 weeks but would highly recommend it. Whites seem to be whiter!

    I would recommend this to a friend