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Customer reviews

Rating 4.7 out of 5 stars with 3050 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,050 reviews
  • Rated 5 out of 5 stars

    New Technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi tech washer, very nice! Love the wifi remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washing machine. I like how it works well with my LG Tv and tells me when the Walker had finished. The size fit perfectly through the door frame with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice LG Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Love the look too. I use the quick settings most of the time to get my loads done which I like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larger drum.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a 15 year old LG trim with an upgrade with a 5cuft drum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Technology at its best !!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing Technology at its best - Perfect partner for Home Automation needs and the steam wash performance is awesome. Really glad to have LG Smart Front load washer as my home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Peice of junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer went out this past weekend and I travel for work so we bought this one because it was the only one in stock needed to wash clothes in a bad way. Brought it home hooked it up would not wash clothes straight out of the box all it would do is make a grinding noise so took it back went to the local speed queen dealer and bought a washer. I know that will work for at least the next 10 years. The only good thing I can say is there was no hassle returning it at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Calli. Thank you for reaching out about your experience with the LG Washer (WM4000HWA) model. We understand the importance of having a washer that works the moment you bring it home. For a unit making a grinding noise straight out of the box, one helpful step is to check whether the shipping bolts or packing materials were fully removed before use. These bolts secure the drum during transport, and if any remain in place, the washer can make loud grinding or knocking sounds and won’t operate correctly. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062. We’d be glad to take a closer look at what happened with your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy LG

  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking this washer. I can definitely notice the clothes are cleaner and smell fresher using a front loading washer. It's nice to get a notification on my phone when the wash is done. Can't go wrong with this washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washes well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are clean. It takes a long time to finish. Clothes stick in drum rather than drop down to bottom when finished. I may not see items remaining inside when I move clothes to the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Whirlpool to LG due to poor reviews on Whirlpool & guidance from a very knowledgeable Best Buy person. So far it’s been a great experience for the last 2 months!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washer is excellent and the installation went without a hitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Great washer. I looked up consumer reports and have been waiting to get it at the right price. Very quite. Lot of functions. Steam and Turbo Wash. Most clothes come out pretty dry. Very less vibrations. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer because it doesn't twist the clothes up like top loaders without an agitator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good on the second try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one delivered and installed myself, turns out there was a defect causing water to leak into the machine when it was off and unplugged. Contacted Best Buy and they sent a tech out a week later with a new unit and included a free install. Machine has worked well since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! It cleans everything so well! Plus, it is so quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and I love my new washer and dryer. The Best Buy staff was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Front Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine stands up to all the hype! GREAT washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this washing machine! We haven’t tried all of the functions yet, but have been satisfied with those we have used. The delivery and installation were excellent, no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the LG dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s early in the game but this dryer performs very well. The large drum holds a full load of laundry with room to spare and items get dried sooner than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG washer. My first one went 17 years. It’s still works but I upgraded my dryer last year so made the washer upgrade this year. LG makes the best washer and dryers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase experience for clothes washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very pleasant experience on my purchase dealing with your sales person Gary. Very smooth transaction

    I would recommend this to a friend