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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 2966 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,966 reviews
  • Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it’s the best! It does a great job cleaning and is time efficient, energy efficient, and it’s great to look at!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dang

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge upgrade for us as our washer and dryer were going. Used stacking kit too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less time in laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Bought this for our new home. Spent less time in the laundry because of it's size. Also like the 5 temperature settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washing machine based on my friend and daughter who bought the LG model we love it nice machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG H-E front washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had this unit hooked up 1-4-23. Consumers Report had a great review on this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washing machine be nice to have a dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful…It does everything I expected it to do and it’s quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, runs quiet and smooth! Very happy with this selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Equipment, does the job very easy and cleans very good AAA+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great delivery team very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saving washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new laundry equipment, especially the thinQ app that saves her time and trips back and forth to the laundry room.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Dope people

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people in bestbuy are dope... I would come back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. 2nd lg and have no complaints. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG excellence.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Cleans incredibly well. The spin cycle is awesome because it wrings the water out so well, the time in the dryer is limited.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero that would be too high. The machine is excessively loud. In all cycles I can hear it across the house. Machine is about a month old. Best Buy won’t help bcuz it’s past 15 days. I thought as a member BB policy was 45 days. I called LG gave them all the info - sent videos they requested. It’s been several days have not heard back from them. Worst purchase ever. Disappointed all around !!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Maria. Thanks for sharing your experience with the WM4000HBA washer. We understand how disruptive excessive noise can be, especially when it carries through the house during every cycle.

      The WM4000HBA is equipped with LG’s Direct Drive Motor, which is designed for quiet operation, so persistent loud noise may indicate an installation or balance issue. Here is a link that may help: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062

      If you need further assistance, you may send us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be ready to help.

      —Charles LG

  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is great. It matches everything in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product loving it and amazing performance and no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I wash random already clean things because I love this washer so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS VERY CONVENIENT AND MY WIFE JUST LOVES IT !!!!!! WHY DID WE NOT ORDER IT BEFORE ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great app integration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good after the first week! Will give it more time but the app integration is cool and it washes clothes very well.

    I would recommend this to a friend