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Customer reviews

Rating 4.7 out of 5 stars with 3050 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,050 reviews
  • Rated 5 out of 5 stars

    Great product and great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer is great, it connects to your phone and can run diagnostics on it from your phone! Tells you when it is complete. Installation was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for your money!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're pretty much in love with this washer! I know its just a washer but it does a great job with stain removal compared to our previous washer. We use the same detergent, so the only thing that changed was the washer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for our location. Like the style and functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new LG washing machine with all the options, which I am still figuring out with the help of the manual. My old machine was over 25 years old, so having this high tech machine will be awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very nice looking machine and its fast wash is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer and dryer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washer and dryer were delivered and installed, the guys that installed them were great, they hooked them up and showed us how to use them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. My wife loves how quick the cycles are. Replaced a 17 year old LG stackable with this. Only issue was how short the drain hose was that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Gets my clothes so clean! No need for softeners anymore or beads to help clothes smell better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer unfortunately it is smarter than I am. When you select an option most of the time you can not make any changes. Ex. If the selection recommends hot water you can not change it. The washer is probably correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good one. Time is less, low noise and match previous model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG - 4.5 Cu. Ft. High-Efficiency stackable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the washing feature choices, especially the sanitizing feature. I do not like the bending . I would recomend this item for the younger generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. The connected app is fantastic as well as we can get alerts when to move laundry, or service the machine directly to our phone without listening for the chime from the actual washer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pictures are not accurate.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after looking at the photos on Best Buy's website that showed the bottom completely covered by a panel. When the washer arrived it had no such panel meaning the washer is not protected from mice/rats/vermin that might enter our garage. It's an appalling oversight to show inaccurate pictures of the appliance.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Henry. Thank you for taking the time to share your experience with the LG Washer (WM4000HWA) model. We understand your concern about the discrepancy between the product images and the actual washer you received. We strive to provide accurate product information to our valued customers prior to purchase. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, please reach out to us on social media @LGUSSupport. We're here to help find suitable solutions with you. ^Juvy LG

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine. I can put in a large load and saves me so much time. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome washer with connected app. I love the new door more durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, replaced a 12 yr. Old LG. With many miles on it. This has a few upgrades that washing easier, and uses less water. Very happy with results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer getting clothes clean is so easy with this unit. The Turbo Wash for Whites is great. Getting the matching dryer. Tony the appliance manger at the Pearland store is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this washing machine. It is gentle on the clothes, it has such a large capacity and love that it has an app to remind you about the clothes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the appliance it was great and good for your clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great so far. Everything works as it should. Delivered when it was supposed to.

    I would recommend this to a friend