Customer Ratings & Reviews
- Model:
- WM4000HBA
- |
- SKU:
- 6419620
Customer reviews
Rating 4.7 out of 5 stars with 3050 reviews
(3,050 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very good washing machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine does a great job and does not take a long time. Am very pleased with the machine. My clothes come out very clean.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 3 out of 5 stars
LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Louder than expected. Performs in the average range.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, LorettaJ. Thank you for sharing your experience with us. We understand your inquiry regarding the noise levels of your LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We understand that the unit didn't meet your expectations regarding its sound performance.
https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/J7G564PZ86
To help ensure the quietest operation, please check that the shipping bolts have been completely removed and that the leveling feet are firmly adjusted on a solid floor. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Rated 5 out of 5 stars
State-of-the-art Washing Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This front-loading washer comes loaded with features and get clothes clean while minimizing energy and water use.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
A Computerized Washing Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine but you really need to have some knowledge of how computers work. Can do without the code letters the machine gives you for various problems. They are in the manual.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far working good and unit is better than the last one
I would recommend this to a friendRated 5 out of 5 stars
lg washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing runs great. We used to have a Samsung and seemed to have nothing but problems with it. This LG is quiet and does a great job washing. Everything comes out smelling super clean.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
So far, so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far, about one month in. I definitely had to watch some videos about how to maintain it, but I love how it uses way less water than the 10-year-old machine I used before.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
LG washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer very stylish and work very nice. Wash cycle is shorter then previous lg i had but washes as good
I would recommend this to a friendRated 5 out of 5 stars
The Best Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer we have ever purchased. Very easy to use and washes my clothes very well. Highly recommend
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Excellent washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! It is very gentle on clothes. Best Buy installed it for me and the service was fantastic.
I would recommend this to a friendRated 5 out of 5 stars
LG frontload washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. No issues with mold growing but I do leave the door open all the time. I also, when I remember, wipe around the rubber when I know I won't be washing anymore.
I would recommend this to a friendRated 5 out of 5 stars
Well done, Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well done, Best Buy kept us abreast of all delivery details.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far! It looks very sleek & the technology & wash is incredible.
I would recommend this to a friendRated 5 out of 5 stars
SERIOUS upgrade!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is a SERIOUS upgrade from my previous washer. I love the large interior. I. tried the steam wash and found it really got the clothes much cleaner. I recommend without hesitation.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Happy about purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer, washes quickly in no time at all. Nice look and easy to use
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
LG washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy crew was great in the install and gave a thorough demo of the machine’s capabilities. It’s working great and even sends me a monthly summary of its cycles.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Love this washer and dryer set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set cleans your cloths great, so happy we made the switch to lg front loaders.
I would recommend this to a friendRated 5 out of 5 stars
Best washer I ever owned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this over a year ago, and it's still running great. The local installers that Best Buy contracted with were EXCELLENT. Very happy with purchase
I would recommend this to a friendRated 5 out of 5 stars
Great product, awesome price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG make one of the top products and I'm happy that I bought these items way better than what I expected
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 2 out of 5 stars
Washer “BANG” noises on 1st load
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very first load we ran resulted in loud banging noises. I didn’t trouble shooting and it seems to be inside the washer. My wife and I are waiting to see if this washer gets replaced or if they will follow thru with saying they will try and fix it. I feel it should be replaced since a part is bad before we ever had a chance to use it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Randall. Thanks for sharing your experience with the LG Washer (WM4000HBA) model. We appreciate your feedback and understand how important it is for your new appliance to operate smoothly from the start.
Loud banging noises during the first load may indicate that the shipping bolts were not removed during installation. These bolts secure the drum during transport and must be taken out before use — otherwise, the drum can't move freely and may cause internal damage. You can check the back of the washer for any remaining bolts and refer to the installation guide for removal steps. You can find more setup and troubleshooting tips here: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062. If you’d like us to take a closer look or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy






































