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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,051 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purches I haven’t had any issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone from the salesperson to the delivery personal performed their respective jobs with extreme professionalism and knowledge, and were caring, considerate and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyable great service would refer a friend/family to visit store products are of great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the smart wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG for almost 17 years and I loved it, but I love this model even more. Smart washing has cut down the time and made doing laundry much quicker. Love this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is great! The problem is all the extras needed to hook it up brought the price way up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Our last LG lasted 18 years so hoping this is just as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old washer developed a leak under it and since it was out of warranty time to get a new one. Love the phone notifications through ThinQ since the units are on the other side of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much enjoy the service I had at best buy everyone that helped me was amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer... Bad Wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen... it does the job, but the wifi is inconsistent. I can't quite figure out why it works sometimes, but not others, its annoy. Other than that, its fine. Cleans my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this washer! 15 minute speedwash and so many options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer- I would recommend!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love the size and being able to get notifications to my phone when cycles are finished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and fits fine on our older drier. The quick was is very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Took a while to get used to the long time it needs to wash compared to my older one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviwe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this item because BestBuy installed it incorrectly weeks ago and has failed to return, despite many appointments, to fix the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine, the different settings are fantastic, and it can do a normal load in around 30 minutes, which is so much quicker than my previous washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks beautiful, works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love this washer looks beautiful works great. The only complaint so far is that the panel is hard to read. But I still give it 5 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and the 3 guys very very pleasant and helpful, love my new machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, love using less detergent, many options for different types of fabrics, towels, bedding, etc. Just wish capacity was a bit larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality wash every wash whether its bedding, everyday cloth or just the filthiest of outdoor play cloths!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer amd dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Faster. Cheap Insurance. they exceeded my expectations. I love best buy

    I would recommend this to a friend