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Customer reviews

Rating 4.7 out of 5 stars with 3051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,051 reviews
  • Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with this washer. My first front load washer. Incredible washer with tons of cycles and Steam!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theresa Collins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good. Delivery quick and delivery guys helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washes good lots of choices so far so good no leaks not loud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works fine. Only complaint is cycle time is not displayed when you select cycle. Have to wait until machine is started and it assesses weight of clothes before time is displayed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Additions to the Laundry Room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the matching washer and dryer with pedestals. They work and look great. The wifi connections are fun to play with as well. Clothes come out clean and dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good looks great next to my new dryer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer for a family of four. Kudos on the smaller size to easily fit in the closet. Easy to use, multiple programs, takes big loads. Definitely worth considering

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washing machine.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! 4 stars because sometimes it takes longer for a load than it initially states but otherwise it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first front load washer and it's great. Our clothes are so much cleaner! Great for removing animal hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my son. Both washer and dryer work well. He is very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I expected my original LG washer to last longer than it did. I replaced with same as I thought it was a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung was junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung front loader bearing went out, barely over 2 years old. Decided on this LG and I couldnt be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steam is great gif getting clothes extra clean. Cycles are fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Va;ue for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the speed cycle is awesome. Great bargin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks amazing, I love it! Washes everything quickly and fast, smart tech.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new LG HE washer and dryer set. The washer wouldn't dispence fabrics softener from the first day it was installed which I thought may be user error even though I have had two other sets dating back to 2012. The dryer just started making a vibration noise. After over an hour and a half dealing with LG tech support they tried convincing me it sounds normal. Then why did the noise just start and why have my other units never sounded like this? They said I would be charged for them to repair my two month old unit that is under warrant. Would not recommend buying LG anymore! Clearly they are now making trash like most of the manufacturers out there and they don't want to warranty their issues

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, TheodoreH. Thank you for sharing your experience with your LG High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence (Black Steel). We understand that the unit didn't meet your expectations due to the fabric softener dispenser issue and the new vibration noise coming from the dryer. We also understand your inquiry regarding your recent interaction with our technical support team about the warranty and potential service charges.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34
      Your feedback is important, and we'd like to assist you further. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Love this washer and the options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the same washer the second time around. The old one lasted about 7 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and great washer !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good and affordable machine, this fits all my needs , and got a great deal on it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasant experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so pleased and yes I could wash our king size quilt and it came out beautifully clean. The service was excellent both with the sale and the installation .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful machine! Have purchased this recently & we absolutely love this.

    I would recommend this to a friend