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Customer reviews

Rating 4.7 out of 5 stars with 3051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,051 reviews
  • Rated 5 out of 5 stars

    Wonderful design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like? Smart device that gives me all the info i need right on my phone. Status updates, maintenance, and other recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washing machine works very good. It does the heavy cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry machine excellence

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive has this for a few month now. Totally worth. Love the smart features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. Had to run it a Few times to get a smell out of it, but since then it has been working fine. Love the options and the network capabilities too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart washer. Cleans clothes really well. Lots of space. The wifi is a bit tricky to get started with. Once it's configured, its a breeze. Love it. Highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    High Maintenance Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much maintenance required; inside of door must be wiped dry and also the rubber door seals around the door. Small rubber hose located behind a tiny door at bottom front of washer that must be drained after using washer. Door should be left open to prevent mildew Oder.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jennie. Thank you for your review of our LG washer. We appreciate your feedback and understand your concerns regarding maintenance. At LG, we strive to provide convenient and efficient products that last. We apologize for any inconvenience caused by the maintenance requirements. We assure you that our team is here to assist you. If you have any further questions or need assistance, please reach out to us on Facebook or Twitter @LGUSSupport. We are committed to providing excellent customer service. ^Dan LG

  • Rated 4 out of 5 stars

    Decent washer.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is good, overall would be better of both washer and dryer worked well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, the higher load capacity, the quicker clean time and the built in intelligence so we can see on our phone when the washer is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Smart Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a smart washer - maybe smarter and me. It works well and I have figured out how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the look!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a sleek-looking machine, the black stack looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Especially the large door opening! The Wi-Fi is a plus As well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fewer wrinkles than previous top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller capacity than we’d like, but much better at preventing the really bad wrinkles we were getting from out previous top loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leg washer/dryer set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial quality seems good. Was a little disappointed that the washer didn’t come with hoses and the dryer had no cord. Had to use the old ones from our old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets my clothes clean and quickly done. Shouldve got the pedistal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tiene Best Whasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excellent Whasher LG the best and the best,low consumer Whater,low consumer Electric

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam washer awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front washer is awesome especially with steam gets clothes really clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast, knowledge and helpful. The employee knew his stuff and was not trying to upsell us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it needs to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks pretty nice as well. I'd say my wife is pretty happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer is a great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG stackable Smart Front Load Washer with Steam works great! I enjoy how it looks too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer is was a good purchase. You do have to either leave the door open or wipe down the rubber seal on the door to keep it from getting mold.

    I would recommend this to a friend