Customer Ratings & Reviews
- Model:
- WM4000HBA
- |
- SKU:
- 6419620
Customer reviews
Rating 4.7 out of 5 stars with 2966 reviews
(2,966 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Disappointed/Terrible customer service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this washer for just over two years and it is already leaking. Best Buy does not have anyone in my area that services LG washing machines. I had to go to LG directly to find someone to service it. LG Customer service is seriously lacking and it took 35 minutes just to find out who could look at the washer. Customer service could not answer any of my questions. They want payment upfront without even making an appointment. I have to wait for someone to contact me for a service appointment. I looked up the company they are using for service and they have a 1-star review. I let LG know I was very concerned with the service provider and they couldn't care less. Oh, and they only warranty a repair for 90 days.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sassy. Thank you for taking the time to share your feedback with LG Washer (WM4000HBA) model. We're sorry to hear about the problems you had with your washer and our customer service. We aim to offer good products and services that meet our customers' needs. For more assistance, visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448#. You can also reach out to us on social media @LGUSSupport. ^Juvy
Rated 4 out of 5 stars
Good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old washer broke, was looking for an upgrade. This front load washer is good for the price.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer! It has so many options and I especially like the cleaning option to avoid mildew. Fantastic
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Great washer for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Still learning how to use it. There is a Wi-Fi interface that comes in handy
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Front load washing machine
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine, runs very well and efficiently.
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking unit. The delivery team was did a great job setting it up and explaining details with us.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 4 out of 5 stars
Good washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, as advertised. Installation on time, quick & well done. Remove one star because the control panel is a little difficult to use, but not really a problem once you get used to it.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Great Front-Load Washer from LG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Front-Load Washer from LG. It was a big upgrade from my old Washing Machine.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, my last one lasted 10 years. Looking forward to buying the gas dryer.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Gets the job done effectively
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, simple, and efficient. I bought this machine around February of 2021 and it’s been working good as new!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Love, love , love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning the ins and outs but I really love my washer and dryer. Wish the pedestals were in stock, guess I have to wait...
I would recommend this to a friendRated 5 out of 5 stars
LG Washing Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used this item for about a month now. We haven't tried all the options but are very satisfied with it so far.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovw this is so beautand i complete with everything that you need
I would recommend this to a friendRated 5 out of 5 stars
Washing machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and does what it suppose to. This machine gets the job done.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Excellent washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, clean, and beautiful! I love the versatility of wash cycles available. Tub clean feature will keep it smelling fresh.
I would recommend this to a friendRated 5 out of 5 stars
Economical purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Space saving for tight spaces. Runs quietly. Steam setting is awesome?
I would recommend this to a friendRated 5 out of 5 stars
LG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe how quiet the washer is operating and more importantly how clean the clothes come out. I highly recommend it!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Best washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice washer. Bought because mine didn’t work and this washer is quality.
I would recommend this to a friendRated 5 out of 5 stars
LG Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is working great, it spins out almost all moisture making drying easier.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
New machine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. LG makes a good product. Seems to work like it should.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend






































