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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,051 reviews
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, super quick, has all the settings, looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great washing machine and dryer set. Quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I love it It’s really efficient my clothes are clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Front Loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought a new house and went with the LG - like our last home and it's been a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, pretty quiet. Looks decent Id recommend.could be cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this machine. It has many features I still haven’t played with yet. I like there is a speed wash feature if I’m in a rush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this washer and dryer, I love I can manage them from my phone. The wash and dryer are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Incompetent installation service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are very good and we are glad we bought them. The installation service was terrible. Neither appliance was properly leveled, They brought the wrong dryer power cord, and they failed to install the vent hose properly. The washing machine still had the drum protection bolts in. Absolutely terrible service.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We love it - it's quite and washes very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer! It’s dependable and works great. I would recommend the LG washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. I love that it has downloadable settings and that I can check in on where it is in the cycle using the appl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live Turbo Wash!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles large loads very well. Turbo wash is fantastic !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new set! Love the size and quality. Washes well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work amazing and love how I can connect it to my phone to change settings and get notifications of when cycle is finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as new, completes my laundry space beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and like the look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it looks nice and modern. Haven't had any issues, the interface is intuitive and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer, delivery was quick and professional and without issues

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tub Leaking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internal tub was leaking - had to return it. The return process was smooth and I ended up buying a higher end model.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Agustín. Thank you for reaching out, and we understand the importance of having your LG Washer (WM4000HBA) model perform reliably. One step that may help with any new installation is running a Test/Calibration Cycle (also called Tub Clean or Initial Cycle, depending on the model). This helps the washer balance properly and ensures all internal connections are seated correctly before regular use. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 and https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. If you’d like us to take a closer look at your new model or answer any questions about features or setup, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy LG

  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and washes and drys quickly. Ability for wifi controlla usful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency and Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, Gets the washing done very quickly. Pleased customer and would recommend

    I would recommend this to a friend