Customer Ratings & Reviews
- Model:
- WM4000HBA
- SKU:
- 6419620
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG washers are made to last. my last one last me at least 20 years
I would recommend this to a friendChemical Odor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer had a strong chemical smell when it was first delivered. The odor lasted about a month, and then gradually disappeared.
No, I would not recommend this to a friendGreat app integration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good after the first week! Will give it more time but the app integration is cool and it washes clothes very well.
I would recommend this to a friendLG Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG has always made great products and this washer did not disappoint
I would recommend this to a friendLG washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the washing machine based on my friend and daughter who bought the LG model we love it nice machine
I would recommend this to a friendBest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best all functions work as promised and I love how my clothes feel and smell super clean!
I would recommend this to a friendNew washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well. Very large drum!! Could use a video tutorial on using it to make the best use of its features. but it’s not too complicated.
I would recommend this to a friendDang
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a huge upgrade for us as our washer and dryer were going. Used stacking kit too.
I would recommend this to a friendBuy my wash machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Service, excellent products, good price, fast delivery.
I would recommend this to a friendGood wahser for a good price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far it has been a month and i am happy with my washer, the only problem i could not get it connected to my phone. Also i don't like the compartment where you pour Clorox, not to convenient.
I would recommend this to a friendLG front load washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy so far - highlights are: much shorter cycle than previous machine and very little vibration on spin cycle
I would recommend this to a friendGreat washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine has great features. I love that I can load it and then start it at a later time using an app. So far we are very pleased.
I would recommend this to a friendLG H-E front washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just had this unit hooked up 1-4-23. Consumers Report had a great review on this unit
I would recommend this to a friendLG washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the LG washer. It seems that it is getting things cleaner. And it's not as noisy as my previous machine.
I would recommend this to a friendHorrible Customer Servoce
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the unit seems to be fine, only weeks later, I am disgusted by Customer Service. Not ONLY was I told to go to different stores during pickup- hours away, I wasn’t given information. The agent sent me ORIGINAL RECEIPT to the WRONG email address. Then said they can’t send me another receipt. Due to their ERROR! So, I’m absolutely appalled at the horrible CS I have received from day one. Now it’s weeks later and they still have horrible CS. Lied to about warranty, paid extra, can’t login to MY account I’ve had for a decade, their fault. I mean, the list goes on and on. If I were to actually win something, it would make this experience worth it. lol. Otherwise, I am EXTREMELY UNSATISFIED. I have sent formal complaints, but apparently they don’t do anything and aren’t even logged. So, yeah. There’s that.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Katvl. Thank you for sharing your experience with us regarding your LG WM4000HWA washer. We understand your inquiry and that you've encountered some challenges with customer service, particularly concerning your purchase details and account. Your feedback is important, and we'd like to assist you further.
Since your feedback primarily concerns issues related to your purchase experience, including receipt and warranty information, and challenges with your Best Buy account, we recommend reaching out directly to Best Buy's customer service. They are best equipped to handle inquiries related to their store operations, purchase records, and account management.
https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/6419621.p?skuId=6419621
Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions if you have any questions specifically about the functionality or features of your LG WM4000HWA washer. We appreciate your patience. —Renzo
Goo washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at washing clothes. Doesn’t drain water fully when cycle is over. Louder than my previous LG front loader.
I would recommend this to a friendWorks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because our old one died. Highly recommended by Consumer Reports. Seems to work well.
I would recommend this to a friendBest Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast the delivery and patients and friendly guys
I would recommend this to a friendGood washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer cleans well and has a lot of wash options.
I would recommend this to a friendNew LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Machine. So much difference from Standard Machine.
I would recommend this to a friend