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$899.99
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Comp. Value: $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 3001 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,001 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features, can download wash types from app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. Always read reviews before purchasing and I’m glad I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mashine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, but does not work as quiet as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LG STACKABLE WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS REPLACES A STACKABLE KENMORE WASHER THAT HAD LG INSIDE. WORKS GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so far. Highly recommended and stylish in our new home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero that would be too high. The machine is excessively loud. In all cycles I can hear it across the house. Machine is about a month old. Best Buy won’t help bcuz it’s past 15 days. I thought as a member BB policy was 45 days. I called LG gave them all the info - sent videos they requested. It’s been several days have not heard back from them. Worst purchase ever. Disappointed all around !!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Maria. Thanks for sharing your experience with the WM4000HBA washer. We understand how disruptive excessive noise can be, especially when it carries through the house during every cycle.

      The WM4000HBA is equipped with LG’s Direct Drive Motor, which is designed for quiet operation, so persistent loud noise may indicate an installation or balance issue. Here is a link that may help: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062

      If you need further assistance, you may send us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be ready to help.

      —Charles LG

  • Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I will update my review if I have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST washer ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut my laundry wash time in half. HALF. I no longer dread laundry day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works outstanding.No noise...good looking product...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing machine! But I would to know how to operate it with some YouTube video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cleaning power! My clothes are dazzlingly clean which after going through this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Steam settings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a front loader we are thrilled with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love washer and dryer it washes better than my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds tons of clothes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big capacity and lots of options. Very happy with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, delivery guys were jerks. Salesman very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. The performance is excellent and appearance is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet. Hope it lasts as long as my last LG did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG washer. Clothes are clean and smell fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. This replaced an older model that lasted 12 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase and super easy to use! Excellent features and tons of room for larger loads

    I would recommend this to a friend