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Customer Ratings & Reviews

$929.99
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Customer reviews

Rating 4.7 out of 5 stars with 3051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,051 reviews
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we have enjoyed the washer. We have had this for 3 months now with no problems. Install was super quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get this but now that I have it I wish I would have bought it earlier. I love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Splendid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has all the cycles I need and even the option to add steam. The timing for each load is more accurate than my previous washer. I also love how this machine is great for short people like me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Poor Best buy service but great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately Best Buy messed up oir order and then did not make us a priority to deliver to us. Very disappointed in Best Buy as we have been customers for quite sometime. But the washer machine is absolutely incredible! We do love the actual product!!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jessica. Thank you for sharing your feedback with us. We’re so glad to hear that you’re loving your LG Washer (WM4000HWA) model, but we understand your disappointment with the delivery experience. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Best Buy customer service at 800-925-6278 to address your concerns, offer assistance, and discuss potential solutions.

      While we can't control the delivery process, we’re happy that the product itself is meeting your expectations! If you ever need assistance with setup, troubleshooting, or anything else regarding your washer, please don’t hesitate to reach out.

      Feel free to send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. We really appreciate your support and hope your washer keeps performing wonderfully. ^Juvy LG

  • Rated 5 out of 5 stars

    Washer Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a reasonable price. Highly recommend this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laundry set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got new laundry set for the house. Best Buy delivery and installation was on time and very careful. Love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Nice clean look. Fianlly replaced our old LG’s after 13 strong years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use with of load capability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer is plenty big and easy to use once you get used to the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is smart to calculate washing time and set temperatures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washer machine, excellent modern design, great quality, great features, price is good, I strongly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a light when you opened it up , And I wish it was off the ground a little higher, so it’s not hard to get the laundry out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tackram

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience and very happy with this item. As described and delivery was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer blues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t the machines fault it was that the space was too small the drawer could not open so I could put the laundry soap and had to turn it back in and get a Toploader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Cycles are very fast and clothes come out feeling barely damp. Great machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, as advertised. Installation on time, quick & well done. Remove one star because the control panel is a little difficult to use, but not really a problem once you get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer clothes get done so much faster - efficient and it’s nice to get a notice when your wash is done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew installed the washer well and after a couple weeks we do not regret the decision and still love our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was taking a long time to receive but finally got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wash is very good and the AI saves time and energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installation team. They were very competent and professional.

    I would recommend this to a friend