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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 2966 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,966 reviews
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exce Washer at a great price. Delivery and installation went smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good front load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine with all the required options. Speed wash is very good and quick completion option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is amazing. I’m no expert in washer/dryers, but they function.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks within a year.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Gasket started leaking at about exactly the time the warranty expired. This machine did not even last two years. Go with GE or Samsung instead.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Steven. Thank you for sharing your experience with us. We understand that you’re experiencing issues with the gasket on your LG Washer (WM4000HBA) model. We strive to provide reliable, durable, high-quality products that exceed our customer's needs and expectations. To address this, we recommend checking the gasket for any visible signs of damage or debris that could be causing the leak. Ensuring that the gasket is clean and properly seated can sometimes resolve the issue. We’d like to assist you further with this matter. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions for you. We appreciate your patience. ^Juvy LG

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the product, looks and works great.. definitely suggestible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Easy to use use. Lots of category to adjust to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new machine. Slim, quiet! Large capacity - great for work jeans and such!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent functionalproduct, easy to use and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG+++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second purchase of LG washer. Would definitely opt for a 3rd if necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BILL B.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL FEATURES AND CLEANS/RINSES BEAUTIFULLY AS ADVERTISED!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. The app does not do much. Better that the whirlpool sideloader which it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use. Less operating noise and vibration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had them a week, but huge upgrade over our 12 year old washer it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet beautiful machine that leaves clothes extra clean. Worth every hundred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This is our first front load set. So only time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer and dryer. Love the black look.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG washer - issue

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it around feb 2023 after my first LG machine stopped working in 4 yrs. In just 1 and a half years, the new machine started having issues. When I turn the dial, it’s not going to the next setting and so no more cold water wash. Highly disappointed with the purchase. I would not recommend LG to anyone.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Gnanaarunganesh. Thank you for sharing your experience with us regarding the LG Washer (WM4000HWA) model. We understand your concern about your unit, which has not been performing as expected. We aim to provide high-quality products and ensure a smooth experience.

      To troubleshoot, try resetting the machine by unplugging it for a few minutes and then plugging it back in. For more information, visit https://www.lg.com/us/support/help-library/lg-washer-why-wont-my-lg-washing-machine-power-on--20150791852235. If that doesn’t work, message us on social media @LGUSSupport. We're ready to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use, very quiet and do the job smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good condition and good value little scratch in top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and efficient.they look great too!!!!!

    I would recommend this to a friend