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Customer Ratings & Reviews

$929.99
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Customer reviews

Rating 4.7 out of 5 stars with 3051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,051 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love my new washer and dryer. A tad bit noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal, purchased on Labor Day. Was installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, purchased on Labor Day. Was installed a few days later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was my best pick quiet , efficient and nice loo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome buy, the machine is amazingly awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so far ! Nice look.. was thinking about getting a black one but white and black is just perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, runs quietly and my clothes come out clean and smelling fresh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer ever! We love this thing. It’s quiet and does an amazing wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Lots of cycle choices. Like steam option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frustrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to learn how to use. And do not was to use an app. Needs to be simpler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great; smooth, quiet, and fast; plus, a fun song when it's ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the washer. my clothes are great looking would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quiet washer, has alot of options and the app work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!!! Lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife made me buy it. Don’t regret it. Easy ,simple.FAST! And Thorough!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed/Terrible customer service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this washer for just over two years and it is already leaking. Best Buy does not have anyone in my area that services LG washing machines. I had to go to LG directly to find someone to service it. LG Customer service is seriously lacking and it took 35 minutes just to find out who could look at the washer. Customer service could not answer any of my questions. They want payment upfront without even making an appointment. I have to wait for someone to contact me for a service appointment. I looked up the company they are using for service and they have a 1-star review. I let LG know I was very concerned with the service provider and they couldn't care less. Oh, and they only warranty a repair for 90 days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cycle times are so much quicker than prior washers I have used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Easy to set up WIFI connection and washes great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. Always read reviews before purchasing and I’m glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cleaning power! My clothes are dazzlingly clean which after going through this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great machine with wonderful features. Easy to use and works wonderfully with the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST washer ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut my laundry wash time in half. HALF. I no longer dread laundry day.

    I would recommend this to a friend