Customer Ratings & Reviews
- Model:
- WM4000HBA
- |
- SKU:
- 6419620
Customer reviews
Rating 4.7 out of 5 stars with 2966 reviews
(2,966 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best machines ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new job washer and dryer! The steam setting is great!
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the LG set and the WiFi functionality. Great set for our new home.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
MY WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS BEYOND MY EXPECTATIONS. EASY TO LOAD. EASY TO START.
I would recommend this to a friendRated 5 out of 5 stars
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer it’s quiet and dry so good I’ll recommend it
I would recommend this to a friendRated 5 out of 5 stars
So good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a good addition to my house, good performing and beautiful design.
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love LG products ... that is all I have in my home including my TV's
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I would recommend people to buy it.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
LG washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works very well. We are Happy and recommend it
I would recommend this to a friendRated 5 out of 5 stars
High volume high performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this high volume washer!! Super easy to operate
I would recommend this to a friendRated 1 out of 5 stars
jumping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.machine kept jumping around even at the lowest settings. had to install ropes around it to stand still the machine has no balance.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Simi. Thank you for reaching out and sharing what’s been happening with your LG Washer (WM4000HBA) model. We understand the importance of having a washer that stays stable during operation, and your description of the machine moving around—even on low settings—really helps us see what you’re dealing with.
One helpful step you can try is checking the leveling legs at the bottom of the washer. Even a slight imbalance can cause significant vibration. Make sure all four legs are firmly touching the floor and adjust them until the washer sits evenly. You can also run the Tub Clean cycle afterward, as residue buildup can sometimes contribute to unbalanced loads. More guidance here: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-vibration-issues-on-an-lg-washing-machine--1400517829363. To allow our team to take a closer look and guide you through additional options, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
Rated 5 out of 5 stars
LG is king
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and great features...the app is a nice touch
I would recommend this to a friendRated 4 out of 5 stars
Satisfied customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good washer for a good price. The features have many options that fit my needs. It can handle a decent size load of clothes per wash.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
LG Front Load washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG makes very good washers. They are quite and do not shake.
I would recommend this to a friendRated 5 out of 5 stars
LG Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with good size for loads and an awesome modern look.
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY!! EVEN LESS IN BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered Sep 25 and by Oct 11 It was already failing, now Best Buy tells me my return period is over, so I'm stuck with a non working, $1k brand new washing machine. Best Buy my behind, they have the shortest return period of all stores. WATCH OUT!!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We understand and empathize with your frustration regarding the issues you've encountered with your LG washing machine. It is disappointing to receive a product that does not meet your expectations, especially when it is a significant investment. Furthermore, we apologize for any inconvenience caused by the return period policy of the store. Your feedback and sentiments will take it into consideration to improve our products and services moving forward.
If there is anything else we can do to assist you, please let us know by sending us a private message Facebook or Twitter through @LGUSSupport. ~Bridge
Rated 5 out of 5 stars
great washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and efficient. we love the smart load feature.
I would recommend this to a friendRated 5 out of 5 stars
LG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great so far so definitely enjoying the purchase
I would recommend this to a friendRated 5 out of 5 stars
washer and dryer set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer set very happy i decided to purchases
I would recommend this to a friendRated 5 out of 5 stars
LG washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this purchase! Excellent per!ormance!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Enjoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice thanks LG for this beautiful product always doing thing easier
I would recommend this to a friend






































