Customer Ratings & Reviews
- Model:
- WM4000HBA
- SKU:
- 6419620
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
DO NOT BUY!! EVEN LESS IN BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered Sep 25 and by Oct 11 It was already failing, now Best Buy tells me my return period is over, so I'm stuck with a non working, $1k brand new washing machine. Best Buy my behind, they have the shortest return period of all stores. WATCH OUT!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We understand and empathize with your frustration regarding the issues you've encountered with your LG washing machine. It is disappointing to receive a product that does not meet your expectations, especially when it is a significant investment. Furthermore, we apologize for any inconvenience caused by the return period policy of the store. Your feedback and sentiments will take it into consideration to improve our products and services moving forward.
If there is anything else we can do to assist you, please let us know by sending us a private message Facebook or Twitter through @LGUSSupport. ~Bridge
Stellar Washing Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Machine to Replace my Blown out one. Quick and Easy.
I would recommend this to a friendWorks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer worded great, dryer was dented, had to get them replaced
I would recommend this to a friendBest washer I've ever owned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I've ever had. Great service from bestbuy.com as well.
I would recommend this to a friendReview washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washing machine. I will be back and buy some thing
I would recommend this to a friendhappy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes come out very very clean. My only complaint would be the need to clean the machine so frequently to avoid odors
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit! Would buy again! Free delivery was awesome
I would recommend this to a friendLG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent gotten my delivery yet but a review is asked of me? Im excited about my delivery and can wait to finally use it.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lg are the best appliances easy to program thru the wifi
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine washer price was the same at most stores we could of bought it at Only Choose Best Buy b/c they had it in stock
I would recommend this to a friendLG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value at a good price. Would recommend to anyone.
I would recommend this to a friendWashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machines and great price! They work pretty easy!
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how quite and all the options it super fast and sleek
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing about this machine is great, except that it is too loud
I would recommend this to a friendA Must Have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it, but still so many functions to try!
I would recommend this to a friendLove my new LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new washer and dryer LG product!
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Will recommend to family and friends
I would recommend this to a friendLeaks within a year.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Gasket started leaking at about exactly the time the warranty expired. This machine did not even last two years. Go with GE or Samsung instead.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Steven. Thank you for sharing your experience with us. We understand that you’re experiencing issues with the gasket on your LG Washer (WM4000HBA) model. We strive to provide reliable, durable, high-quality products that exceed our customer's needs and expectations. To address this, we recommend checking the gasket for any visible signs of damage or debris that could be causing the leak. Ensuring that the gasket is clean and properly seated can sometimes resolve the issue. We’d like to assist you further with this matter. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions for you. We appreciate your patience. ^Juvy
Loud!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would have bought a different washer. This unit is very loud when draining. I've worked with LG and they finally sent a tech (great tech!) who informed me the loud vibrating sound is the propeller to drain the water. The tech also ensure the unit was level. Everything else about the washer is fine, it just irks me during every load when I hear the vibrating sound.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good! Save money. I really like them. Thanks bestbuy.
I would recommend this to a friend