Customer Ratings & Reviews
- Model:
- WM4000HBA
- SKU:
- 6419620
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Washer Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not working correctly and Best Buy have been one twice.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this machine terrible the engine making so much noise and it’s taking too long to wash the clothes
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Bad deliver and install LEAKED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst delivery and install experience I’ve ever had.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We apologize for any inconvenience. ^Vanessa
Dissappinting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You never deliver the goods!! And force us to be without appliances for weeks.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
It is perfect!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this machine has exceeded my expectations. I do not make ANY purchases without doing my due diligence and this machine is fantastic. Its fast, it's quiet, and my clothes feel so good and so clean. I'm lucky to have excellent water quality where I live so I'm sure that helps, but I don't think I could be any happier with the purchase. Delivery was amazing and the guys that delivered were excellent. I'd already purchased the hoses but as they werent delivered at the time and he expressed concern that I didnt have them which I thought was super kind.
I would recommend this to a friend- Pros mentioned:Noise level
I love this washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this washer . It cleans so good that my clothes even work clothes smells so good . It pre ashes good, it lets me know on the app what’s going on, it’s so quiete that I can wash at midnight in my apartment, it has everything a washer needs, and what I love the best is that I waste so little on electricity and it’s big I can wash twice as other washers
I would recommend this to a friend Customizable Family Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using the simpler tasks until I figure out all the instructions so have not put it thru its paces and have only done about four washes on the settings that were obvious. I have been using the 15 mins for light items. It depends on how dirty the load is, like oil or construction work the more minutes are needed. Have not worked out the steam part yet. Plenty of choices for customizing it how you want it to work, like two rinses. No clothes tangle to unwind like my old top loader. There is a manual to explain how to do all sorts. Solid machine. Cannot see thru door when working hence 4 stars.
I would recommend this to a friendGreat washer with a better price tag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase so far, you will need to purchase water lines, it only come with the drain hose. Easy to operate, the wifi option gives an added bonus and takes away the guessing game of when the cycle is finished. Customizable run cycles. Pairs with the stackable dryer which will pre determine the settings for the dryer cycle based on the washers cycle if you enable that feature. Only negative is the cost of the bracket to stack, it's about $50 and for what you receive it should really be around $20 or even included. LG gave a free additional year when I registered for the 1 year warranty so make sure you do that if you purchase!
I would recommend this to a friendLG Washer is a quiet workhorse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because the repairman for our old machine recommended it. After about one month, everythign still works great. Low water usage. Easy to use controls. A pleasant musical tone when the cycle is done. Very quiet and clothes come out minimally wet which makes the drying time quick.
I would recommend this to a friendLG washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this for a month now and I couldn't be happier. This thing runs so smooth and balanced and quiet. I have to think that as smooth as it runs it should last a long time.
I would recommend this to a friendGreat appliance!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing. It washes fast and I love the that you can connect to it with the LG thin Q app. It keeps you informed on the usage and any issues if detected.
I would recommend this to a friend- Pros mentioned:Noise level
Love our LG Front Load washer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new LG Front Load washer. It's works quietly and efficiently. Our previous front loader from an LG competitor was loud, you could hear it throughout the house, and every time the water turned of it would "hammer" the pipes. We barely hear the LG, and no hammering of the pipes.
I would recommend this to a friend Great LG Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy. Quiet operation, simple controls, and great washing. Even lets me know when cycle is complete.
I would recommend this to a friendLove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer I have ever used. It is very easy to use and my clothes are clean every time
I would recommend this to a friend- Pros mentioned:Noise level
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works superbly - low cost of use, excellent spin cycle, quiet
I would recommend this to a friend - Pros mentioned:Ease of use
None
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only purchased at the end of November, but it is great so far. Very easy to use, cleans clothes well and takes less detergent.
I would recommend this to a friend Quality and durability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far. It’s quiet works well an does everything I would expect.
I would recommend this to a friend- Pros mentioned:Noise level
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying the washer and dryer together got us a great price, which has been well worth it. The washer is quiet, efficient, and cleans well.
I would recommend this to a friend Clean machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washing machine, clothes are extremely clean with very little detergent
I would recommend this to a friend- Pros mentioned:Capacity
Great size machine, large capacity but compact
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine so much. It cleans well and fast. Hold large capacity, king sized comforter and sheets. Wonderful!
I would recommend this to a friend