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Customer Ratings & Reviews

$879.99
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The comparable value is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 3051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,051 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great washer with a better price tag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase so far, you will need to purchase water lines, it only come with the drain hose. Easy to operate, the wifi option gives an added bonus and takes away the guessing game of when the cycle is finished. Customizable run cycles. Pairs with the stackable dryer which will pre determine the settings for the dryer cycle based on the washers cycle if you enable that feature. Only negative is the cost of the bracket to stack, it's about $50 and for what you receive it should really be around $20 or even included. LG gave a free additional year when I registered for the 1 year warranty so make sure you do that if you purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience with Best Buy and Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a family, we collectively overloaded our washer through the years - we had roughly the same washer before but the model from 10 years ago. We landed a rather large blanket and that did it in. The repair person we called said he could fix it, but we could buy a new one for about the same price. We did a lot of looking, and even shopped at the appliance clearance center near us. In the end, this was exactly what we wanted and a competitive price after including, delivery and haul away of the old machine. We love the newer version, it runs smooth and quiet and we are taking advantage of the enhancements. We do a lot of business with Best Buy, and have time and time again been very happy with the Sales/Counseling, purchase, delivery and setup, and returns when needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not working correctly and Best Buy have been one twice.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this machine terrible the engine making so much noise and it’s taking too long to wash the clothes

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Bad deliver and install LEAKED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst delivery and install experience I’ve ever had.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We apologize for any inconvenience. ^Vanessa LG

  • Rated 1 out of 5 stars

    Dissappinting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never deliver the goods!! And force us to be without appliances for weeks.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely thrilled with my new LG washer! It's a game-changer, * **Capacity and Efficiency:** The 4.5 Cu. Ft. capacity easily handles large loads, and the High-Efficiency rating saves both water and energy. * **Smart Technology:** The Smart Front Load Washer connects to my phone, allowing me to monitor and control the cycles remotely. * Overall, it's an incredibly convenient, efficient, and smart appliance that I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new LG front load washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG front end loading washer does a great job of getting your clothes clean. It's easy enough for an old man to learn how to use. So many options for washing. I love that it tells you how much time it has till completing, You can also use the APP on your cell to control it and tell you when it's done. It uses much less detergent than my previous washer but still gets everything clean as a whistle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for a month now and I couldn't be happier. This thing runs so smooth and balanced and quiet. I have to think that as smooth as it runs it should last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this few weeks ago, very happy with it. Excellent capacity, worts great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great LG Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Quiet operation, simple controls, and great washing. Even lets me know when cycle is complete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customizable Family Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the simpler tasks until I figure out all the instructions so have not put it thru its paces and have only done about four washes on the settings that were obvious. I have been using the 15 mins for light items. It depends on how dirty the load is, like oil or construction work the more minutes are needed. Have not worked out the steam part yet. Plenty of choices for customizing it how you want it to work, like two rinses. No clothes tangle to unwind like my old top loader. There is a manual to explain how to do all sorts. Solid machine. Cannot see thru door when working hence 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Efficiency Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the LG purchase, loaded with features other units do not incorporate. Quality construction and super warranty. Controls easy to view and operate. Capacity ample and water saver are essential considerations. Combining with dryer smart move as it saved cost overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Perfect machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great selection of settings, quiet, washes well at a variety of water temperatures.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Love our LG Front Load washer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new LG Front Load washer. It's works quietly and efficiently. Our previous front loader from an LG competitor was loud, you could hear it throughout the house, and every time the water turned of it would "hammer" the pipes. We barely hear the LG, and no hammering of the pipes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Efficient and delivers what it claims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this Purchase! The unit is beautiful. Best purchase I have made for the new year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life’s good with an LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure with anything you buy there will be both good and bad experiences. I personally have not had a problem with LG products ever. My choice to go with LG front load washer was an easy decision although I did thorough research on all brands. I am over the moon happy with my LG washer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works in shop too!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second purchased for husband's shop. Consistently reliable, very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Home Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade. Finally replaced our old washer and it's a difference of night and day

    I would recommend this to a friend