Customer Ratings & Reviews
- Model:
- WM4000HBA
- SKU:
- 6419620
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Great size machine, large capacity but compact
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine so much. It cleans well and fast. Hold large capacity, king sized comforter and sheets. Wonderful!
I would recommend this to a friend - Pros mentioned:Noise level
Love this washer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer I believe you can buy. It is super quiet and efficient. Has cycles for towels, bedding, heavy duty, delicate and many others. Gets clothes super clean.
I would recommend this to a friend LG 4,5 cu.ft.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied with your product will recommend to people
I would recommend this to a friend- Pros mentioned:Noise levelCons mentioned:Smell
LG washers have horrible chemical fumes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am having a terrible experience with my brand new LG washer. The solvent smell is overwhelming. LG told me this is the "new car" smell and it will dissipate if I do 10 washes. I ran it for 18 washes, and measured the VOCs at 1,981, which is almost 5 times the normal limit. The appliance salesman told me that this happens in 1 out of 100 LG machines and they have to send them back to LG. The salesman said that LG is aware of the issue and they have recently changed their production process. I get dizzy and headaches from the fumes. I am concerned about my health and the health of my family. I have had this machine for 24 days and the solvent fumes have permeated the house.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern regarding the pungent smell from your LG Washer (WM4000HWA) model, and we take your health and safety very seriously. We strive to provide high-quality products and ensure a smooth experience.
You’ve been going above and beyond with multiple washes, and we genuinely appreciate your patience. Although the "new car" smell is familiar with some new appliances, the level of VOCs you're measuring is concerning and not typical. We recommend further airing out the machine by running a cleaning cycle with a washer cleaner designed to break down odors. It may also help to leave the washer door open when not in use to improve ventilation. For more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-odor-buildup--1337716047757.
Since you’ve already performed 18 washes, this might indicate a deeper issue, and we certainly want to make sure your health and safety are prioritized. Please send us a private message on social media @LGUSSupport, and we’ll immediately escalate this case and work with you to find a solution. We will make sure we address your concerns thoroughly. ^Juvy
Excellent washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer. Efficient and delivers what it claims.
I would recommend this to a friend- Pros mentioned:Capacity
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this few weeks ago, very happy with it. Excellent capacity, worts great!
I would recommend this to a friend LG Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was easy to set up and level. It is doing an excellent job getting our clothes clean.
I would recommend this to a friend- Pros mentioned:CapacityCons mentioned:Price
Don’t buy, save yourself a headache!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer set were initially really great. Could fit a lot of stuff in them and seemed to wash well. However, within 2.5 years they have both had to be serviced and the washer ring has mold that just won’t go away. These weren’t cheap and of course everything is past the date for return/replace/repair. I’ve seen others who are selling them on FB marketplace bc of similar issues. Don’t buy!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you so much for making an effort to share your feedback regarding your experience with your LG Washer (WM4000HWA) model. We regret any inconvenience and frustration you have experienced with the need for service and the persistent mold issue in the washer ring. We understand the importance of having reliable appliances that meet your expectations. Please visit this link for tips and guidance related to the issue you've encountered: https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine-CT10000010-20150635948425. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
A hauntingly convenient washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once upon a laundry night so dreary, my garments tangled and weary, I sought a solution, a washing wonder to explore. A front load washer from LG, I heard tales of its might, Promising to cleanse with perfection, a chore I would adore. With sleek design, it stood proud and tall, A modern marvel, captivating all. Its ebony exterior, a sight to behold, Akin to a raven's feathers, shimmering bold. The door, hinged with precision, opened wide, Revealing a drum, like a nest, where clothes reside. With ample space, it beckoned garments to rest, Ensuring thorough cleaning, for every fabric's bequest. Within its depths, the technology did reside, Whispers of innovation, taking laundry in stride. Advanced features, like a poet's verses rhymed, Ensured efficiency and care, a performance so sublime. And lo, behold, the washer's secret allure, A Wi-Fi connection, a feature so pure. With wireless charm, it opened new doors, Allowing remote control, even from distant shores. Through an app, my laundry kingdom I could reign, Adjusting settings with ease, erasing any strain. Start and stop cycles, at the touch of a screen, Wi-Fi enabled, a convenience unforeseen. But amidst its prowess, a minor qualm, The learning curve, like a raven's charm. Mastering the controls, a brief endeavor, To unlock the washer's potential, clever. In conclusion, the LG front load washer, a laundry companion so true, A modern marvel, to make your chores few. With elegance and power, it conquers with might, Like a raven's wings, soaring to great heights. So, if you seek a washing wonder, tried and tested, Choose LG's front load washer, a laundry legend suggested. Embrace its technology, let your garments adore, And bid farewell to laundry nights, evermore. With Wi-Fi connectivity, a touch of modern lore.
I would recommend this to a friend- Pros mentioned:Noise level
Machine purrs and plays a tune when done.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am satisfied. It works quietly and very well. Takes out stains. Clothes clean and almost dry when done.
I would recommend this to a friend Works in shop too!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second purchased for husband's shop. Consistently reliable, very quiet.
I would recommend this to a friendLike it so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well this machine seems to be working good still early to give a better than that review
I would recommend this to a friend- Pros mentioned:Ease of use
LG Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Washing Machine, Looks Beautiful and it is very easy to use.
I would recommend this to a friend Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this Purchase! The unit is beautiful. Best purchase I have made for the new year
I would recommend this to a friendLG washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the older version and loved it. Upgraded to the newer version.
I would recommend this to a friend- Pros mentioned:Noise level
Good washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned 2 months so far so good. It is relatively quiet, cleans well. Lots of options for temp and spin. Much shorter cycle time than my old machine. I haven’t tried any of the remote features or connecting with Wi-fi
I would recommend this to a friend Happy Home Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade. Finally replaced our old washer and it's a difference of night and day
I would recommend this to a friendNice experience!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Delivery and installation was quick and easy!
I would recommend this to a friend- Pros mentioned:Noise level
LG washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and good deal . Paid less and washer was in excellent condition. We installed it and found it was quiet and cleans fast. Unit is very heavy so you definitely need help when moving it
I would recommend this to a friend Super device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this purchase. It is practical and helps me a lot.
I would recommend this to a friend