Customer Ratings & Reviews
- Model:
- WM4000HBA
- |
- SKU:
- 6419620
Customer reviews
Rating 4.7 out of 5 stars with 3003 reviews
(3,003 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use & works great with big loads. I would definitely recommend the washer and dryer
I would recommend this to a friendRated 5 out of 5 stars
Excellent Choice for Limited Space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great unit that fits the spacing limitations in the studio - great buy with great delivery service!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 1 out of 5 stars
TBH this is garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My landlady just got this trash installed. This is hands down one of the worst machines I've used. It keeps breaking my clothes. For the grand finale on the "delicates" setting this piece of trash steams clothing ending in a nice hot soak for delicate clothing. In fact, it does this grand gesture on ALL of the settings. I don't want to have to download yet another app. When I did it for this hunk of metal, there seems to be no way to actually connect this app to the junk. I'll have to call tech support to get the most basic necessity out of this "advanced" washer. Also, there is no "spin only". You can try pressing the button that says so - it will rinse, dry, and ahhh yes, another steam. What's absolutely baffling is that there is the option to steam. On some settings, it turns on and others not.. yet it won't matter because it still steams regardless if the signal is illuminated. This machine is actually useless. I genuinely miss the "old" one I had before this downgrade.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with issues like damaged clothes, unexpected steaming, and difficulty using your new LG Washer (WM4000HWA) model. We strive to provide high-quality products that exceed our customers' needs and expectations.
To prevent clothing damage, ensure the load size matches the cycle, as overloading can cause friction. For assistance, visit https://www.lg.com/us/support/help-library/clothing-tornripped-front-load-washer--1337626779129. Regarding the steaming issue, there may be a setting conflict that we can help you adjust.
Setting up the LG ThinQ app can be tricky, but we can guide you through the process to maximize its features.
Feel free to send us a private message on social media @LGUSSupport with your details, and our team will be super happy to help you troubleshoot and resolve these issues.
We really appreciate your patience and can’t wait to help you get everything sorted out. ^Juvy
Rated 5 out of 5 stars
Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit has large capacity. Much bigger than our old unit.
I would recommend this to a friendRated 5 out of 5 stars
Great Purchasing Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, runs great, nice and roomy. Awesome installation team. Overall great experience.
I would recommend this to a friendRated 5 out of 5 stars
LG washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is much faster than replaced (Frigidaire) model. Clothes are easier to dry - better wringing/removing water!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Happy wsdhing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my purchase. It was very easy to buy online and delivery was prompt. They delivered to exactly where I wanted.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
my lg
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love MY lg LOOL FORWARD TO MANY YEARS OF RELIABLE SERVICE
I would recommend this to a friendRated 5 out of 5 stars
Splish Splash, my clothes are taking a BATH!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean Clothes....FINALLY! This S.O.B has my clothes smelling brand new and fresh. Solid construction and makes beautiful sounds.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
LG washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wash as well and it’s easy to use with many cleaning options. Also, it’s very quiet even on the highest spin option.
I would recommend this to a friendRated 5 out of 5 stars
Best Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I’ve ever owned! Perfect match for my LG dryer! Would highly recommend!!
I would recommend this to a friendRated 5 out of 5 stars
Thank you
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Easy to use. Great home delivery team!
I would recommend this to a friendRated 4 out of 5 stars
Washer is great. Best Buy js trash.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy won’t price match when they dropped it $100 just days after I purchased it. Buy it from a local retailer.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.on time install, haulaway price was right scheduled quickly
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Top rated washer according to CR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with it so far. Quiet. The Bluetooth/Wi-Fi feature is nice
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Washer LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good it works - but no extra water fiture- what is up with that?
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Small But Mighty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Size did not impact the cleaning effectiveness. Superb space saver.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 1 out of 5 stars
Broke in one week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an LG washer for 14 years and finally needed replaced. LG’s new appliances and customer support since then have went down hill, bottom of ocean, nonexistent. Bought this washer March 2, delivered March 11, and broke March 18. It will be 2 weeks and hopefully it will get repaired. Drain pump failed and they sent a tech out week 1 without the parts to fix. Order parts and waiting week 2 for them to hopefully come out and fix soon. Customer service sucks….its all via text or FB messaging.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ryan. Thank you for taking the time to share your experience with the LG Washer (WM4000HWA ) model. We're sorry to hear about your new appliance breaking down so soon. We aim to provide reliable products that last long. Our team is working to order the needed parts and schedule a technician to fix your washer quickly. We're also improving our customer support options. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Rated 5 out of 5 stars
Love it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and easy to use. I feel like my clothes are getting very clean. It is very quiet. I love it.
I would recommend this to a friendRated 5 out of 5 stars
Washer fot Jennifer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Bought 2nd time as lost first in divorce!
I would recommend this to a friend






































