Customer Ratings & Reviews
- Model:
- WM4000HBA
- |
- SKU:
- 6419620
Customer reviews
Rating 4.7 out of 5 stars with 1083 reviews
(1,083 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best purchase I've made in a while...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washer/dryer combo from LG. There are many settings that help tailor each load to how dirty the laundry is and it's material. The design is sleek and makes my unfinished basement look great!
I would recommend this to a friendRated 5 out of 5 stars
Quiet and effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase, we've used the washer regularly for one month. The washer is very quiet, offers many cycles and settings, and does a good job cleaning. It seems to use very little water. We have not used any of the wi-fi features. The only constructive comment is that a slightly longer drainage hose would be helpful (it's a stretch in our laundry room). The direct drive feature is our primary reason for choosing LG, especially after the bearings went bad in our old washer. The TurboWash feature was a good choice as well, because it reduces cycle time.
I would recommend this to a friendRated 5 out of 5 stars
The bees knees
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has performed as advertised, Paired with a best buy warranty i have no complaints.
I would recommend this to a friendRated 5 out of 5 stars
Excellent washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer. The app is okay. But the notifications to my phone are helpful. Tells me when the washer or drier is finished or how much time is remaining. The washer cleans the clothes well, quickly and leaves them smelling more fresh than my last washer
I would recommend this to a friendRated 5 out of 5 stars
Lifes Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing Machine is easy to use and very quiet. It can handle large and bulky loads easily.
I would recommend this to a friendRated 4 out of 5 stars
Washer is good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had 3 different sets of front loaders over the years. Maytag, LG and Samsung. I’d place the lg for quietest at the top. Cleaning ability and overall features, pretty solid. I still prefer the Maytag overall. The LG is better than the Samsung.
I would recommend this to a friendRated 5 out of 5 stars
Best Washer and Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my LG washer and dryer set. They’re both very quiet and despite being compact, I can still fit a queen size comforter in them without it being too full. I also love that I can program different cycles in to them from my phone.
I would recommend this to a friendRated 5 out of 5 stars
Welcome to the Future!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Easy to set up. Wash times have been reduced. I can track everything on my phone even start it remotely! Could not pass up this deal once my last machine failed. Even better that I got a great open box deal on it
I would recommend this to a friendRated 5 out of 5 stars
Happy with LG washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using my LG washer for two weeks and I really like it. It is easy to operate with all the right choices on how you want to wash your clothes. No complaints here. Plus it looks really nice, love the gray color too.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very Easy to use and very good for the price value
I would recommend this to a friendRated 2 out of 5 stars
Washer “BANG” noises on 1st load
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very first load we ran resulted in loud banging noises. I didn’t trouble shooting and it seems to be inside the washer. My wife and I are waiting to see if this washer gets replaced or if they will follow thru with saying they will try and fix it. I feel it should be replaced since a part is bad before we ever had a chance to use it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Randall. Thanks for sharing your experience with the LG Washer (WM4000HBA) model. We appreciate your feedback and understand how important it is for your new appliance to operate smoothly from the start.
Loud banging noises during the first load may indicate that the shipping bolts were not removed during installation. These bolts secure the drum during transport and must be taken out before use — otherwise, the drum can't move freely and may cause internal damage. You can check the back of the washer for any remaining bolts and refer to the installation guide for removal steps. You can find more setup and troubleshooting tips here: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062. If you’d like us to take a closer look or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine- had the samsung for 3 years previously and it broke down. My MIL had same issue. This one seems sturdier and the settings offer more variety.
I would recommend this to a friendRated 5 out of 5 stars
LG Washing Machine = A+
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine replaced my 12-year-old LG washing machine and works just as simple but the technology obviously is better 12 years later. It’s quiet it’s efficient. My wife loves me for buying it so I love LG.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful washer works amazing. Definitely recommend
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Washer-Dryer Set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the matching set. Quality of cleaning is superb and the noise level is minimal. Very pleased with this upgrade.
I would recommend this to a friendRated 5 out of 5 stars
Smart Enabled Made Simple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a few other LG products, but this has to be my favorite. Compared to my old Samsung front load washer this one is lightyears ahead. The spin cycle got a large load dry enough that my duer cycle only took 30 minutes compared to 60+ minutes.
I would recommend this to a friendRated 5 out of 5 stars
One Year Review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year in and still impressed with the quality of this washer. Cycles are consistent and easy. Have not had a hangup in any way. Smart features and Alexa integration are valuable.
I would recommend this to a friendRated 5 out of 5 stars
lg washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product and customer service.............................lg
I would recommend this to a friendRated 5 out of 5 stars
Amazing washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I purchased this. Super easy to use and has so many different settings to give your clothes the best wash.
I would recommend this to a friendRated 5 out of 5 stars
WORKS GREAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size & features. Looks great. Installed easy.
I would recommend this to a friend






































