Customer Ratings & Reviews
- Model:
- WM4000HBA
- SKU:
- 6419620
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Loving my new washer!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. This replaced a 30 yr old washer and the difference is night and day. i never realized that my clean clothes from the old tub washer smelled until I started washing in the new washer. Best Buy customer service and installation teams are top notch. We bought what we thought was side by side set but turned out to be stacked. Customer service refunded the wrong equipment, and our new units were in 2 days later.
I would recommend this to a friend- Pros mentioned:Overall performance
Happy !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our LG washer & dryer. It has only been about 4 weeks but we are confident that they are great products.
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use & works great with big loads. I would definitely recommend the washer and dryer
I would recommend this to a friend - Pros mentioned:Capacity
Great size machine, large capacity but compact
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine so much. It cleans well and fast. Hold large capacity, king sized comforter and sheets. Wonderful!
I would recommend this to a friend - Pros mentioned:Noise level
Great washing machine!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG washing machine is wonderful! It is very quite and it doesn't "walk" like our last one did. Having all the different wash cycles is also great to have. So very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Capacity
Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit has large capacity. Much bigger than our old unit.
I would recommend this to a friend - Pros mentioned:Ease of use
LG washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wash as well and it’s easy to use with many cleaning options. Also, it’s very quiet even on the highest spin option.
I would recommend this to a friend - Pros mentioned:Noise level
loving it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!! Super silent.And i love the smell afterwards. And it does what it is supposed to do, wash clothes well.
I would recommend this to a friend - Pros mentioned:Noise level
Machine purrs and plays a tune when done.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am satisfied. It works quietly and very well. Takes out stains. Clothes clean and almost dry when done.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Price
Don’t buy, save yourself a headache!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer set were initially really great. Could fit a lot of stuff in them and seemed to wash well. However, within 2.5 years they have both had to be serviced and the washer ring has mold that just won’t go away. These weren’t cheap and of course everything is past the date for return/replace/repair. I’ve seen others who are selling them on FB marketplace bc of similar issues. Don’t buy!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you so much for making an effort to share your feedback regarding your experience with your LG Washer (WM4000HWA) model. We regret any inconvenience and frustration you have experienced with the need for service and the persistent mold issue in the washer ring. We understand the importance of having reliable appliances that meet your expectations. Please visit this link for tips and guidance related to the issue you've encountered: https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine-CT10000010-20150635948425. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Pros mentioned:Noise level
Its super quiet. It replaced a 3 year old Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its super quiet. It replaced a 3 year old Samsung Washer. Dont ever get Samsung anything
I would recommend this to a friend - Pros mentioned:Noise level
Good good good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I love this machine. Where is silence he working and he cleaned good.
I would recommend this to a friend - Pros mentioned:Noise level
Smooth and quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 10 year old Samsung front loader washer which shook a lot and noisy. This LG is much quieter and well balanced in spin cycle.
I would recommend this to a friend - Pros mentioned:Ease of use
Thank you
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Easy to use. Great home delivery team!
I would recommend this to a friend - Pros mentioned:Noise level
Front load washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer has different useful wash options. Very quiet operation. However controls are not easy to manipulate if change neded. Also, although the machine is dried after each wash it still acquired a musty odor.
I would recommend this to a friend Okay for now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.performs well but clearly it is not as solid and won't last nearly as long as my Maytag that preceded it.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi Charles, we appreciate the honest feedback. Please be sure to perform the maintenance on your machine as often as recommended by your owner's manual to keep your washer's performance in top shape. Should you need help going forward, support is a few clicks away on Facebook or Twitter. Our handle for these platforms is @LGUSSupport. ^Chris
- Pros mentioned:Noise level
Good washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned 2 months so far so good. It is relatively quiet, cleans well. Lots of options for temp and spin. Much shorter cycle time than my old machine. I haven’t tried any of the remote features or connecting with Wi-fi
I would recommend this to a friend Fantastic washer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. It has many features that make doing laundry easier.
I would recommend this to a friendNot built to last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We loved our washer, but unfortunately, it was not built to last a household of two. It lasted us not even 3 years, and now it is giving us an error code and won't drain properly. My husband has tried troubleshooting it, and the cost to repair it is over half the price of just buying a new washer. It is sad that things aren't built to last these days. We take good care of our stuff, too. We bought all new appliances at the same time,e and every single one of them has had issues so I guess I don't recommend LG at all.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brandee. Thanks so much for sharing your thoughts about your LG Washer (WM4000HBA) model. We understand your concern about running into issues with a unit that you’ve taken good care of, especially after just a few years. Our goal is to provide quality products and great service to make sure everything runs smoothly for you. If your washer is showing a drain-related error code (like OE or FE), we suggest starting with these simple steps: give the drain pump filter a clean, and check that it’s not kinked, clogged, or pushed too far into the standpipe—those things can sometimes cause draining problems or trigger an error. For more help, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078.
We really want to make sure you feel supported, especially if repairs are becoming tricky or pricey. Just send us a private message on social media @LGUSSupport with your unit details, and our team will be happy to look into options for you and see what assistance we can offer. Take care! ^Juvy
- Pros mentioned:Noise level
Love it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and easy to use. I feel like my clothes are getting very clean. It is very quiet. I love it.
I would recommend this to a friend