Customer Ratings & Reviews

Great service and good deal . Paid less and washer was in excellent condition. We installed it and found it was quiet and cleans fast. Unit is very heavy so you definitely need help when moving it

First front load washer. Not sure why we took so long. Much easier to use.

I love it! It washes well and matches with my dryer. I was really satisfied with the services. I ordered it online and then received email confirmation. Shortly after picked up the LG washer from Kapolei warehouse. Great customer service all around.

I recently bought this washer because it was finally time for a new one. I went with the reviews and now it's too late to return or exchange for a new one. In the beginning it was working great. It was quiet, clothes came out clean, and did not have any problem with it. One month later my husband and I noticed it would vibrate super loud even if it was a light load. Then it started to leak. Therefore we called Geek Squad to service. They came and said to use less soap and adjust the spin cycle. I tried this for the next 2 months and the leaking continued and it still vibrates loud! I called Geek Squad again and they did inspect it and said there was nothing they can do about it. I asked them if I can just exchange it for a different machine and hope to try a different manufacturer. They said it was too late and nothing can be done. I'm really disappointed in Best Buy and Geek Squad that they can't help me in any way. All I asked was to get a different one and they refuse to satisfy a customer. Unbelievable!

Upgrade from my last front load washer. Larger and more options that I am still learning about.

Fellows were very efficient. Ñnnnnnnnñnnnnnnnnnnnnn

I always used a washing machine like this in Europe. I finally bought one in America! Once you've done your laundry in one of these washer you will never want to do laundry in a top-loading washer again

great color, easy to use, works great and knowledgeable sales person

Very quieted. Beautiful job in cleaning clothes. Love the height.

I love this washer (and matching dryer), except for 1 thing: You can't modify the wash (or dry) settings with your own preferences. For example, if you want to always use TAP COLD for a load, you MUST ALWAYS change the temp manually. For such an expensive appliance that has internet, downloadable cycles, and an app, it's mind boggling that I can't modify and save a setting to be reused.

Great product! Was recommended by a friend. Great advice

best washer machine. It cleans very good and no noise

So far, meeting all of our expectations. Looks great and some new features added. If my wife is happy with it (and she is), then I'm happy with it too.

Very good appliance. An excellent recommendation to anyone who needs a new washer

Love it, it washes all my clothes and they come put almost dry

Works amazing, love all the features, would buy again

It is printed on the outside of the machine that all loads are cold rinse and this is not true.

A great unit that fits the spacing limitations in the studio - great buy with great delivery service!

Haven't used the washer yet as the drain pipe is too short. I replaced a Kenmore that had a long enough pipe. Don't know why LG's is so short. I have to get a pipe extender. I also bought a dryer. The install wasn't worth it. I was upcharged $130 for water hammer devices. No mention needing them by Best Buy. They also only put them on the washer and not on the dryer. The install was them just getting it done as quickly as possible without any care to quality. All the hoses are twisted where they could have been installed neatly. One of them pretty badly. I would have never left it like that. The dryer vent pipe was taped on. I used screws on the previous dryer. So after paying a bunch of money for the install, I'll have to fix it up.

Washer is much faster than replaced (Frigidaire) model. Clothes are easier to dry - better wringing/removing water!