Customer Ratings & Reviews

As a replacement for a previously trouble-free, 13 year old LG-made washer with similar features, this unit was exactly what we wanted. So far it has met our expectations. Best Buy’s sales and purchase procedures made the experience an actual pleasure, instilling confidence with their efficiency and easing the anxiety associated with large purchases.

We just purchased this set so you’re probably wondering how accurate this review will be. Fair enough, but the reason we bought this set is because we bout this same model 4 years ago and just sold our home and had to leave the washer and dryer. It was a great set then and seems to have really only changed some minor esthetics over time. It cleans extremely well, we love the steam dry option as we almost always forget to get the clothes out right when it finishes so a quick steam cycle removes any wrinkles. It also came in handy unboxing T-shirts after our move. A quick steam dry and the wrinkles were gone and ready to go on hangers. Our family of four was doing 5-7 loads of laundry a week and we never had any issues. You can spend a lot more for additional bells and whistles but these are a great middle of the road option.

Great deal, went to Lowe’s as my buddy suggested to get an open box one. Found one there for a good price but they wanted me to pay to delivery, set up, and pick up! Went by Best Buy just to look and the price matched it for me with free delivery!!

Just replaced our 20 year old LG front loader, which we also purchased from Best Buy, with another highly rated LG front loader. Installers were very knowledgeable and helpful. Very happy with it. Quiet, fast, and love the varied selection of features.

I love this dishwasher! So far, so good. It’s quiet. My clothes come out clean. I don’t mind the little maintenance I do to keep it in optimal performance, cleaning the inside rings & leaving cracked open. I’ll take that to not having unclean clothes.

Does a great job, very quiet, wide selection of cycles.

Haven’t had it long but so far enjoying it. Best part is doesn’t move on high spin. Does a good job cleaning. Like the look of machine and it fit my space well. Gave 4 stars as a little loud when filling with water and at a few other cycle times so if this machine is near sleeping areas, you may not want to use at those times; clothes do come out twisted together and some cycles are long. I stick with basic ones for the most part so it’s not an issue. Really don’t need all those cycles. Watch the door closing, make sure you push it in or the machine will error.

So far so good. Works good. Low noise except during final spin.

This wasthe eady way to cheking out new washin machine. Found my wadher on line at best buy. Went to BB store ordered paid for and 2 day delived to my home. Teck setup washer,answered any question i asked. I am a satisfied customer. Thanks Best Buy.

Quiet and efficient! We love our new washer and dryer. The app is very convenient as our laundry is upstairs and we don't always hear the end of cycle signal. If you get the pedestals it's not much more for the pedestal washer which is really convenient for small or delicate loads

Love the look of these appliances. The body is smaller than my last washer and dryer, but the capacity is just as large. Pretty quiet too. The technology is amazing! So many options. From washing Teddy Bears to bathroom rugs. It handles them all.

First one lasted 9 years. We wash clothes. 6days a week. This washer is durable and gets clothes clean. Great buy.

We have now had this washer for approximately 2 to 3 months. We are very satisfied as we were with our previous LG washer. What we like about this one is that the spin cycle even on high does not move the washer all over the place. I even found the cat laying on top of the washer when it was going and he was not bothered at all. It does not have the same number settings as the previous LG. But it does seem to be more efficient.

Overall the washer is working really well. I like that I can add extra rinse and spin to things. I did have a problem just washing 2 older pillows. The spin would start and stop, guessing it could not stay in balance. Looking back on it I should have added a couple smaller blankets in with the pillows. Other than that, it has been washing everything just fine, and faster with less water than my old machine. I have not had a chance to use the steam setting yet so I cannot comment on that. I am glad that I purchased the stand/drawer pedestal l for the washer as it helps to have it a little higher. The only thing I don't like is that the door is tinted so dark that you cannot see inside as it is in use. I would prefer to have a clear door so I can see inside as things are being washed.

Nice compact machine good capacity quiet easy to use

I will recommend this dryer, drying sensor works fine and better than other brands, good job LG

Wow, it is so quite!! Gets my towels clean in half the time with the "turbo" feature.

After our previous great experience with a LG washer (10 years) we decided to get a new one when we moved. We have not been disappointed at all. The feature set is something to behold ! Cycles seem to run faster than on the old washer and I find that I'm using less detergent as well. Having WiFi capability is just pure awesome. Plus the 10 year warranty on the Direct Drive made this a no brainer purchase.

Nice Nice and very well maintenance and easy for daily use

One of the best decisions I’ve ever made…this LG washer & dryer set are phenomenal. Quiet, more efficient than I realized they would be and priced right. So happy with this purchase!