Customer Ratings & Reviews

Loving our sets, our laundry always feel clean and smell good!

So much quieter compared to my old set! Front loaders and washing machines have come a long way. I chose this set due to the depth being more of a closet depth size, but it holds a ton more than my other set.

Beautiful washer with spacious interior. Hope it lasts long!

This is the first front load washer I have ever owned but I have had it a little over a month and so far I like it alot. It does a good job cleaning clothes and also wringing the water out. I have not used all the functions yet but I am impressed so far.

I love this washer! It's quiet and has many different cycles that you can use. Additionally you can download some cycles and use them from the app. It has a very nice design.

Happy with the machine so far. Receiving the push notifications that the wash cycle is done is quite nice.

I looked at so many washers and this one just blew me away. It is stunning to look at the LG is a champ in the appliance department. In our previous house, our washer and dryer were both LG.

Best Buy customer service is terrible, delivery canceled by them day of, was promised compensation after delivery, product was delivered dented I accepted 65$ compensation for that wasn’t a big deal . Later called about delivery compensation they offered 125$ and won’t honor it because I accept the original 65$ no one told me I wouldn’t get both but give me the $125 now but they say “no record of this case” terrible experience with customer service

Sturdy & durable. I purchased an open box washer last month and it’s been operational with no issues. The smart connectivity with the LG thinQ app interface is user friendly and convenient.

Big selection, Beautiful product, best cost, Best Buy!

So far it has been working great. Installation from Best Buy went well. Lots of cycles to choose from. The connected phone app is nice.

soooo amazing!! color is insanely beautiful! this set is everything that I could want in my laundry room...and more! all the useable features and none of the junk. the only thing i had to get used to was throwing my pods in the tub. super quiet, self leveling, the cycles are so fast and effecient. no wasting of water or trying to figure out what size of load i just threw in there. it does everything for me! LOVE!

I've had this washer for about a month now and I'm really enjoying it. My only criticism is if you have a specific way you like to run your cycles, you have to set specific parameters each time, but when I've used the preset settings the clothes have always come out smelling really fresh and not over- or under-washed.

Has to be the best addition to my hard working appliances. As with all of our cleaning devices there is a bit more load put on them than a usual situation, five German Shepherds. So with a much larger volume of dirt and hair there's a larger need for quality workmanship and durability. This does keep up without any issues. Out doing the previous Kenmore by many standards...

I am in love with my washer and dryer although I do miss load and go from my previous set.

Works well. App integration allows you to control washer from your phone.

Great product, Best Buy always give me.the best deal!

I like how I am set on Wi-Fi on the washer and dryer and also can’t start with my cell phone.

Great replacement from our old Samsung washer dryer combo, but lets be honest, these machines have waaaay toooo much technology than we can possibly use. I am buying the washer and dryer for how it looks more than how many features it has. Essentially you turn it on and it washes your clothes. Everything else is just noise. I will say that this combo is more quiet than our previous Samsung front loading combo.

This washer is great! It has a large capacity and the clothes come out very clean. There are many settings to choose from and it is very easy to operate. I love that the app lets you know when the cycle is finished; our washer and dryer are on the third floor, so we don't always here the end of cycle melody (which is quite pleasant!). I was a little skeptical of getting a front loading washer, but so far I love it!