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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,044 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best Clothes Washer! Five Stars!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one fantastic washer... the best that I have ever owned. Quiet, powerful, easy to use, extremely effective. Highly Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    nice find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much quieter compared to my old set! Front loaders and washing machines have come a long way. I chose this set due to the depth being more of a closet depth size, but it holds a ton more than my other set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Lifes Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing Machine is easy to use and very quiet. It can handle large and bulky loads easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer Best Size for Us

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the LG 4000 washer and gas dryer, along with the Sidekick for under the washer and pedestal drawer for under the dryer, replacing a mid-2000s pair when the dryer went kaput. I feel like we have a mini-laundromat now! I've used most of the pre-set washer settings including Allergienne for a comforter after a camping trip, which automatically adds the steam function, and am very happy so far. It's also easy to change the defaults such as increasing/decreasing water temp. Both powder and liquid detergent have rinsed well, though I always add at least one rinse due to hard water. The turbo feature does help to remove stains at least for me. I guess a con for some may be the noise level during during higher spins but it doesn't bother me. I haven't set up wifi. This is the best washer I've owned! We went to Pacific Sales in Torrance CA, where invaluable Erika helped us out with this and other purchases during this pandemic. She also set up the Best Buy-contracted installers who were great! They did a good job leveling on top of a Sidekick - no unbalanced loads so far. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Lot of machine in a small package

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of these appliances. The body is smaller than my last washer and dryer, but the capacity is just as large. Pretty quiet too. The technology is amazing! So many options. From washing Teddy Bears to bathroom rugs. It handles them all.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Spin cycle

    Rated 5 out of 5 stars

    Very nice machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely quiet. Large capacity, spins the laundry really dry on all but gentle cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washing machine! Replaced an old Maytag top loader. Plenty of features. Quiet and efficient. Easy to see through the window during rinse cycles if you have added too much detergent, and you may select up to three additional rinse cycles to make sure you're getting the soap out.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Very happy with it so far. Quiet and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my new LG washer. It is very quiet, uses very little detergent and fabric softener, and really gets the clothes clean. It is much higher capacity than my old washer, and it seems to take more water or of the clothes during the spin cycle. And I like that it is WiFi enabled, and that it lets me know when a cycle of finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase made in this economy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is exactly what my family needed. We’ve purchased almost 2 different machines and this one has been the perfect one. We’ve had so far it washes stuff very well. Stains are removed properly. Couldn’t be happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr Julius

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working perfectly, i recommend this product,the installation is really professionally done. The overall price, delivery and installation is very amazing, thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Not loud and cleans well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old washer was bought second-hand. So, it’s expectedly not to last that long. Before we got this LG washer, we’re used to hearing loud, shaky, clunky washer. It’s almost like our whole house is going down with our old washer. So imagine our relief and great joy to finally replaced that old thing with this LG washer. With that said, I’m not sure if my review of this LG washer will be totally biased or maybe a little exaggerated. This washer is really great!!! It’s silent (of course not totally silent. But I can have a good night sleep even if I sleep beside this washer-that-kind-of-silence), it’s not shaky and cleans clothes/beddings really well! I love that there’s this turbowash feature. I believe it really helps with removing the dirt. Also, the considering it’s exterior size, the capacity inside is really huge (again compared to our old washer which is the same size as this LG washer). If there’s only one negative comment I have to say is that it doesn’t work with the app such that it tells you the cycles. I thought I can monitor the cycles using the app. But it only has the smart monitoring feature which only lets you know if there are any performance issues (more of technical issues resolutions). Other than that, all hands up to this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Spin cycle

    Rated 5 out of 5 stars

    Recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, looks great, and washes great. The spin cycles make things almost entirely dry, reducing the need for a dryer. Downsides: the light that shows which mode you are on is difficult to distinguish - it's not always clear which wash mode you have selected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works and it's quiet doing so.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT forget to take out the shipping screws when installing the washer, or it will be very noisy. Works well, uses less power and water than our old washer (2010ish model don't remember the brand).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer!! Very quiet I love the Bluetooth feature. The turbo wash feature is also another added benefit. Cuts your wash cycle down. By far LG appliances are outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Lgwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, large compacity, efficient. Pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat Buyer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this six months ago and it's still spinning along happily. This is our second LG front loader - had to leave the first one behind when we sold our last house. Bought the first one six years ago; the current one includes minor but noticeable improvements in design and function.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Very happy with this washer so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this washer! Very easy to use. This is my first front loader and I wasn't sure how much I could fill it, but I can get quite a lot in a single load. The door and plastic around the opening on the machine are wet when a load is done, so I wipe it down with a tea towel and keep it open to reduce the chance of mold.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle
    Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washer has been great. It spins the water out so well (with much less noise than my old washer) that a few times I checked the items to make sure they were actually washed! Even with this great spin out, everything seems to be treated more gently. My only complaint is that the door needs a good push to secure it shut and a good pull to open.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, easy to use, efficient. We run our washer practically everyday and I love that this machine has so many options, specially that it lets me do "spin only" when I need.

    I would recommend this to a friend