Customer Ratings & Reviews

This LG Washer makes a noise during the Rinse Cyle. Our first unit made an extremely loud noise, making the top floor virtually shake. It’s a fault in this model that LG probably does not even acknowledge. Best Buy referred me to LG for service and after wasting a bunch of hours and them not showing up on an appointment, Best Buy helped out - came in checked the unit and recommended a replacement since it was within 60 days. The new machine also makes a noise in the rinse cycle but it is way more tolerable and does not shake our house and top floor. I lost all respect for LG and gained a lot for Best Buy, which is why I am giving a rating o 4. Thank you Best Buy and shame on you LG.

The set is way better than my old ones, the advancement in performance is noticeable.

Wonderful. Works like a charm. Quiet. No vibration problems. Normal cold cycle is quick, at 30 min. I changed from similar Samsung model that was $100 cheaper to this one. I should have gone with LG from get-go. I use the washer and don’t have to worry about reliability.

This machine right here is everything. From the tune they play at the beginning and end of each wash cycle to the quietness during the wash. I love this machine. Make sure you measure everything first to ensure that it fits comfortably in your home.

I selected an LG washer after reading reviews and reliability estimates. I selected this model primarily based on cycle time. It has “Turbo Wash 360,” which allows it to do a load of wash faster, while saving more energy and water than normal. Win-win! Many machines advertise cycle times of 105 minutes. With this one, my laundry gets clean in an average of 29 minutes per load. It’s quiet and efficient. To get Turbo Wash 360, you also end up with Steam Cycles and internet app connectivity. I’m not sure I will ever use those features, but the quick wash cycles are totally worth it!

I had a 10 year old LG front loader which I thought I ruined by washing a sheepskin seat cover. It completely shredded and clogged up everything but the repairman said it was a good unit that lasts a very long time, so I fixed it and gave it to my daughter and bought a new one for me. It is quiet and thorough (the jets around the door seal make sure that everything gets clean and rinsed well!) and I could not be more satisfied!

The spin cycle of this washer is so efficient, the dryer’s job is almost done when it’s unloaded! I have been very satisfied with this product.

We love this new washer. it is easy to use and let's my phone know when a problem exists or its time to run a drum clean. We love the options.

I haven’t had this for long, but so far I am pleased with it. Seems efficient. Is quiet.

LG did a great job with this washing machine! I have been using of a month and I am thrilled with this LG machine!

We just purchased this set so you’re probably wondering how accurate this review will be. Fair enough, but the reason we bought this set is because we bout this same model 4 years ago and just sold our home and had to leave the washer and dryer. It was a great set then and seems to have really only changed some minor esthetics over time. It cleans extremely well, we love the steam dry option as we almost always forget to get the clothes out right when it finishes so a quick steam cycle removes any wrinkles. It also came in handy unboxing T-shirts after our move. A quick steam dry and the wrinkles were gone and ready to go on hangers. Our family of four was doing 5-7 loads of laundry a week and we never had any issues. You can spend a lot more for additional bells and whistles but these are a great middle of the road option.

This LG washing machine is absolutely outstanding for the price. It is super efficient and quiet. Would not hesitate to buy this product again and recommend it to anyone. Best of all Best Buy made the purchase to delivery so effortless. Thanks!

Quiet and does a great job. Replaced our older LG that lasted 14 years trouble free.

Great Purchase! I can't believe how great this washer works. It can wash a large load in less than 30 minutes and spins the laundry very dry. It's quiet, too. Love it! We also bought the matching dryer. Another great purchase.

This is my 2nd LG washing machine. My first one lasted 13 years! I have used my new LG 3 times so far. Very quiet running machine. Love the various washing options. Some cycles are really long others are around 18min. Less drying time is needed because the washing machine rinses really good.Quality is better then other brand machines I looked at. I haven't used the wifi options because I don't run appliances when I am not home. That wasn't a selling point for me. Price was high but at the time I bought it (covid) most machines were not in stock and delivery times for the ones in stock were 2 to 3 months out! But in the end I'm happy with the machine.

Great washer and a fan of all LG products ive purchased. Ease of use and very clean looking. Fairly quiet but cleans clothes real nice

So, if you go look at my review of the dryer, you will see my review of the washer instead :-) You should definitely consider buying these as a set. The washer and dryer replaced our old Duet pair that we had for about 18 years (several rear bearing replacements on the washer to get that service). Both the washer and dryer are worth buying. The dryer has a bunch of features that we are still learning. It does a really nice job of either timed dry or automatic dry. All are easy to use. The chime sound is a small thing, but it is quite pleasant! We got a chance to learn about one very important feature. This dryer has a flow sensor. Our vent is on the roof and after 3 weeks we got a D80 error. This is the dryer telling us that the vent was clogged. Sure enough, I pulled the pipe in the attic and found the roof vent completely clogged. A quick clean with a brush and now we are back up and running. A very nice feature!!

Awesome gas drier. I am very happy with it and the sales staff at Best Buy

Only used this a few weeks. Comparing to 6 year old equivalent Samsung. This machine is quiet! So that's good. But, it doesn't seem as big as our Samsung, which was the same 4.5cu ft advertised. The drum is 2.5" less deep, and a king comforter doesn't fit as well. It also has trouble spin drying a comforter or large blanket, which our Samsung had no trouble doing. So unbalanced loads are not handled as well. I also miss the drum light on our Samsung.

Good high end machine with enough bells and whistles. Does what it is supposed to do! We looked at a number of them and this truly was the best