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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 2966 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,966 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this washer. It is quiet and does a good job washing. Large enough to wash our comforter and has easy to use digital settings. We do take care to dry the door seals after a wash as recommended and have had no problems to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing it's job! I bought is because I have REALLY hard water and my last washer only lasted 4 years. The app will not sync (don't really need an app, anyway...). I like the different settings, too. It is very LOUD, a lot louder than my samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Machine, Very disappointed with the insal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Smart Gas Dryer, efficient, cost efficient, the Product works great, however, the process of getting it installed by Best Buy was laborious at best. Form time of purchase to install , it took nearly 3 weeks! Upon each arrival of 3 separate sets of delivery persons, the wrong exhaust was brought each time, thus delaying the use of the machines by near to 3 weeks! It also cost me personal money to the tune of a loss of a full days work! Over $400 dollars. I love the machine, but the install efficiency of Best Buy was less than Satisfactory !

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Pretty Good Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer seems to clean clothes well. The process is quiet and there are many cleaning cycles to choose from. The ThinQ option is nice, though it's most usable features are the notifications when the cycle is done and when the tub needs to be cleaned. I don't know how this compares to other machines, but for the price, it seemed worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we’re on time and incredibly helpful. Definitely would recommend again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Cleans better and faster than my previous LG. Bet Buys price was the best. Set-up was very goog.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer. Get one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents bought an LG washer and said it was the best one they had ever used. I purchased this LG washer about 2 months ago and couldn’t be more happy! It is very quiet and does a super job! I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lg washer Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine quite and runs great. Like all the features that it had. Had the first generation LG washer and dryer set great upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virtually silent, efficient, and beautiful design. Several cleaning and personalization options as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICHINE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRODUCT BETTER FOR USED THANK FOR THIS MACHINE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer dryer combo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer and dry combo. Several wash cycles to choose from for all your needs and the dryer has a steam dry function great for refreshing a shirt with wrinkles for those like me who forget to put stuff away!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this washer and the ease of use. Very attractive and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from a GE front loader that crapped out after only 5 years. This does an incredible job of washing clothes, towels, and sheets with ease. I love that I am notified when the wash is done via app. Word of advice, to prevent mold/mildew, when not in use, open the door, including the detergent drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, gentle on clothing. Lots of functions that are actually useful depending on what you want to wash. No bad smells, ez to maintain. Works as good as the first day we bought it almost 1 year since purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing 101

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine! Easy to use! No bending down to take out laundry and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased so far with my new LG frontload washer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good, have just done several loads of wash. The clothes come out clean, most of the moisture is gone making drying quicker. Being alerted on my cellphone about how much time is left for the load to finish is so helpful!!! Washer holds lots of laundry, which is great!!! Will take a bit of time to figure out which features are available for each specific type of laundry, and which cannot be combined, as I saw when trying to change the spin cycle on a heavy duty load. Drying all the moisture remaining moisture in the rubber seal of the door is always going to be a bit of a chore, but not hard to do, and from what I understand, essential to prevent mold and funky smells.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    HAPPY WITH MY NEW LG FRONT LOAD WASHER FROM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to our last washing machine, this one is much quieter and the cycles are true to the timing. If it says it has 1 more minute to go it only has one more minute. This one has more options than our last one which I like a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live my new washer. It cleans well. Since my washer and dryer are located in the hall bathroom. I do notice washer a lil noisy. Lots of water swishy sounds. But, I just close bathroom door. So I’m happy with it. It holds lots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent washing machine. I love how it works and it can wash a lot of things at once, it's very practical and accessible 10/10 the Best Buy I’ve ever did.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Works very well. Manages large loads and appears water efficient. Very reliable thus far. Very pleased. Quiet operation and pleasant notification when it’s done.

    I would recommend this to a friend